Delete form submissions

Often times we enter fake data into our own form to test workflows or we get spammed with fake accounts. I'd like the ability to delete form submissions so they don't impact the metrics.

HubSpot updates
changed to: Not Currently Planned
hace una semana

Hi all, 

 

My name is Tom I'm on the forms team within HubSpot. 

At the moment we don't have plans to allow the deletion of form submissions as this would negatively effect reporting and analytics within the forms tool. 

Allowing test submissions is something we've been discussing and we may address submission deletion or test submissions within the future, but for the moment we do not have plans to introduce this functionality within the near future. 

changed to: Being Reviewed
Jun 3, 2020

Hi HubSpot Community,

 

My name is Joe, I'm the Ideas Forum Manager. I wanted to thank you for your thoughtful comments on this post. Your feedback helps us build better products.

 

I think this a great Idea! I'm happy to say we are currently reviewing this request and its feasibility. At this time I don’t have any details around timing or delivery, but all updates will be relayed on this thread.

I am changing the status of this idea to Being Reviewed as our team scopes out this work.


Best,
Joe

Nov 1, 2018

We don't currently have anything planned to allow "fake" or test submissions on our forms. For analytics reasons we don't currently have anything planned to allow the removal of form submissions or views on any forms. 

 

This is something we may revisit within the future. But for the moment we don't currently have any testing outside of whats available within our preview panel within the forms editor on our roadmap. 

changed to: Not Currently Planned
Nov 1, 2018

165 Comentarios
Colaborador ocasional

Need this! **bleep** yeah.

 

Instead of duplicating a tested form and then putting that live – in order to get a fresh and clean one, much more reliable and efficient would be a sort of "reset" -button or deleting of individual views/submissions.

It's a tool for us, let us get all the value out of the tool!

Colaborador distinguido | Partner nivel Gold
Colaborador distinguido | Partner nivel Gold

I agree we really need this.

 

Created a whole flow.. and it wouldn't make sense to duplicate the forms to have empty lists because then I have to retest again as I have to update some IDs to the lists..

Nuevo colaborador

Has this feature still not been added?  

Nuevo colaborador

UP !

Nuevo colaborador

Two years, and nearly 90 up votes, and still nothing? Seem like an obvious and relatively simple feature to add.

Nuevo colaborador

I can't believe this hasn't been implemented yet — I just spent time integrating a custom form on our website with the API and went in to clean it up, only to realize all of my testing cannot be deleted. Seriously?

Nuevo colaborador

Has anyone found a work around for this?

 

Colaborador ocasional

I agree. We often use forms as RSVPs, and people often come back and say they're no longer able to attend. I'd like to be able to delete their RSVP, but not possible if Hubspot doesn't make this change.

Colaborador habitual | Partner
Colaborador habitual | Partner

Why is this not a feature?
There must be a logical explanation that HubSpot can provide?

Nuevo colaborador

Please include the ability to delete submissions within "Forms".  I use myself or team members to test the forms and would like to delete my submission.  Also, when someone goes back into to change or add something to their form, I now have duplicates.  It would be great to somehow be able to merge the two.

Thank you.

Nuevo colaborador

We really need this feature!   Example of basic reporting capabilities needed in order to effectively manage data driven marketing and sales operations.   

Colaborador ocasional

We want this also - www.wheelhouseit.com

Nuevo colaborador

It is super important for mareketers to have reliable data and be able to test. Please fix 🙂

 

Colaborador ocasional

+1
How is this still not fixed?

Nuevo colaborador

What I am now finding interesting is why the HS team has not chimed in with a reson as to why they won't fix the issue.

 

 

Colaborador ocasional

Why is it not even currently planned?

Colaborador habitual

It's completely ridiculous that you don't have this feature. Even the most basic cheapo marketing apps have this. Come on guys. 

Colaborador ocasional

Add my name to another person calling for this feature. It is important for keeping data clean and — as others have pointed out — it may also be a privacy concern. This should be implemented as soon as possible.

Colaborador ocasional

This is a huge issue. Yes you can exclude your IP address, but if your company didnt do that, even deleting the lead doesn't solve the problem. 

Nuevo colaborador

If it helps, we'd like this feature included as well. Its not a great feeling of optimism to see 7 pages of requests have gone unanswered.