Often times we enter fake data into our own form to test workflows or we get spammed with fake accounts. I'd like the ability to delete form submissions so they don't impact the metrics.
I am the PM for the Form Submissions product area. I am excited to inform that we have started to work on this request. I will keep this thread updated once we have delivered this feature. Thank you all for your patience.
Thank you all for taking the time to submit, upvote, and comment on this Idea. We hear you loud and clear, and we agree that this functionality is important. We are currently exploring the possible ways to solve this problem.
Any news about this feature request will be relayed on this thread, so please stay tuned!
My name is Tom I'm on the forms team within HubSpot.
At the moment we don't have plans to allow the deletion of form submissions as this would negatively effect reporting and analytics within the forms tool.
Allowing test submissions is something we've been discussing and we may address submission deletion or test submissions within the future, but for the moment we do not have plans to introduce this functionality within the near future.
We really need this feature as we cannot perform the full suite automated tests on our forms that we require to make sure any deployed code doesn't break the site. We also wont be able to remove any malicious form submisssions.
I am surprised this feature isn't available either via the dashboard or API and shocked that it is not currently planned for the future.
👆🏽👆🏻👆🏿 What every other poster said about being able to delete form submissions. We need to be able to test a form and remove those submissions. At the very least it would be nice to know why this isn't possible right now because seems like a pretty basic permission-based CRUD action.
Agreed, we need to be able to delete form submissions. We utilize HubSpot to invite people to classes. We test all of our forms, so there are those fake submissions. We have people sign up for one class, decide they want to attend another class instead or they are signing up multiple times by using several different email addresses - but they are still just one person attending one class. It would be EXTREMELY helpful if we could delete form submissions.
Please, please, please add. Not only do we need to delete test data, we have people fill out forms and get cookied to the wrong contact ALL the time. I need to adjust those form fills as well.
I am astounded this has been going on for 2 years with no response. This feels absolutely basic as a feature. Very disappointing that I cannot delete test submissions.