Delete form submissions

RafiPN

Often times we enter fake data into our own form to test workflows or we get spammed with fake accounts. I'd like the ability to delete form submissions so they don't impact the metrics.

HubSpot updates
Status updated to: Not Currently Planned
Sep 10, 2020

Hi all, 

 

My name is Tom I'm on the forms team within HubSpot. 

At the moment we don't have plans to allow the deletion of form submissions as this would negatively effect reporting and analytics within the forms tool. 

Allowing test submissions is something we've been discussing and we may address submission deletion or test submissions within the future, but for the moment we do not have plans to introduce this functionality within the near future. 

Status updated to: Being Reviewed
Jun 3, 2020

Hi HubSpot Community,

 

My name is Joe, I'm the Ideas Forum Manager. I wanted to thank you for your thoughtful comments on this post. Your feedback helps us build better products.

 

I think this a great Idea! I'm happy to say we are currently reviewing this request and its feasibility. At this time I don’t have any details around timing or delivery, but all updates will be relayed on this thread.

I am changing the status of this idea to Being Reviewed as our team scopes out this work.


Best,
Joe

Nov 1, 2018

We don't currently have anything planned to allow "fake" or test submissions on our forms. For analytics reasons we don't currently have anything planned to allow the removal of form submissions or views on any forms. 

 

This is something we may revisit within the future. But for the moment we don't currently have any testing outside of whats available within our preview panel within the forms editor on our roadmap. 

Re: Delete form submissions - changed to: Not Currently Planned
Nov 1, 2018

181 Replies
Simon_Y
Member

We really need this feature as we cannot perform the full suite automated tests on our forms that we require to make sure any deployed code doesn't break the site. We also wont be able to remove any malicious form submisssions.

 

I am surprised this feature isn't available either via the dashboard or API and shocked that it is not currently planned for the future.

JAbella
Contributor

👆🏽👆🏻👆🏿 What every other poster said about being able to delete form submissions. We need to be able to test a form and remove those submissions.  At the very least it would be nice to know why this isn't possible right now because seems like a pretty basic permission-based CRUD action.

robert1
Contributor

+1.

robert1
Contributor

+1. Would like to simply delete form submissions as outlined here.

dcuster
Member

This continues to be an issue we face as well. I'm really hoping this is dealt with by HubSpot in 2019.

Ben_ikon
Member

+ 1 

 

Why is this not apart of your planned updates, honestly seems like a pretty basic bit functionality.

Ideometry
Member | Partner

+1

Symphony1
Member

The fact that this isn't a current feature is a big drawback for us currently. Is there any timeline on when this may be worked on?

dcbullard104
Participant

Agreed, we need to be able to delete form submissions.  We utilize HubSpot to invite people to classes.  We test all of our forms, so there are those fake submissions.  We have people sign up for one class, decide they want to attend another class instead or they are signing up multiple times by using several different email addresses - but they are still just one person attending one class.  It would be EXTREMELY helpful if we could delete form submissions.  

Ameur
Member

yes pleaseee

jenni_vere
Member

This would be a great feature! 

TWR_Alves
Participant

Why is this not a thing yet in 2019?

schlobstr
Member

Please add this feature!!! +100 upvotes!!!

sagetree
Member

Yes, this would be a nice addition.  I'm a little surprised is not already a feature.

Aliona
Member

It's an essential feature and should be added. Please.

ranjith19
Member

Hubspot, please we need this!

DebraBEBeyond
Member

This feature is definitely needed - I have a lot of test submissions in our account from when it was being set up and synced with our external CMS. 

amyleopold
Participant

Please, please, please add. Not only do we need to delete test data, we have people fill out forms and get cookied to the wrong contact ALL the time. I need to adjust those form fills as well.

redmonds
Participant

Wondering how many more people need to request this feature before it gets added? Do we need another 50? 

 

*Patiently waiting for our metrics to actually mean something.*

robcode
Member

I am astounded this has been going on for 2 years with no response.  This feels absolutely basic as a feature.  Very disappointing that I cannot delete test submissions.