Delete form submissions

Often times we enter fake data into our own form to test workflows or we get spammed with fake accounts. I'd like the ability to delete form submissions so they don't impact the metrics.

HubSpot updates
Delete form submissionsHubSpot Product Team
11-01-2018

We don't currently have anything planned to allow "fake" or test submissions on our forms. For analytics reasons we don't currently have anything planned to allow the removal of form submissions or views on any forms. 

 

This is something we may revisit within the future. But for the moment we don't currently have any testing outside of whats available within our preview panel within the forms editor on our roadmap. 

Delete form submissionsHubSpot Product Team
changed to: Not Currently Planned
11-01-2018

95 Replies
daviddoughty
Occasional Contributor

Also agree. Please please.

nikki
Occasional Contributor

Agreed!

pbrannan
New Contributor

Yes, please add this feature!

wilsonthenarc
New Contributor

Please add this feature. Dupes and tests keep throwing off counts. I would like the ability/option to delete form submissions so they don't impact the metrics.

Jascha
Occasional Contributor

Yes, please add this feature!

magmar
New Contributor

This is a MUST for GDPR compliance - we need to delete submissions from clients on requests or after a certain period of time.

lukecoburn
Occasional Contributor

@magmar has a great point here.  We need to be able to purge all traces of an individual's information upon their request or after a certain amount of time.  I don't see how HubSpot isn't required to provide this ability in order to do business in Europe.  I know HubSpot is working on it ( https://www.hubspot.com/data-privacy/gdpr ) but this ability within form submissions needs to be added to the list.

magmar
New Contributor

@lukecoburn thanks, at least it seems to be on the list, here https://www.hubspot.com/data-privacy/gdpr/product-readiness, so I hope it'll be included on a short term. Even when you fully erase a contact, their submissions are still there. 
So at the moment I refrain from using HubSpot especially in sensible areas like applicant management.

Here's the relavant part of the page:
"Ana has the right to request that you delete all the personal data you have about her. The GDPR requires the permanent removal of Ana’s contact from your database, including email tracking history, call records, form submissions and more.

In many cases, you’ll need to respond to her request within 30 days. The right to deletion is not absolute, and can depend on the context of the request, so it doesn’t always apply.

You will be able to perform a GDPR-compliant permanent delete in your HubSpot portal."

Jeremy_S
Occasional Contributor

Agreed! This functionality would be incredibly useful. 

nunoautotrip
Regular Contributor

Please add this feature. We sometimes receive submissions that are not relevant and we would like to delete the respective data.