HubSpot Ideas


Delete form submissions

Often times we enter fake data into our own form to test workflows or we get spammed with fake accounts. I'd like the ability to delete form submissions so they don't impact the metrics.

Mises à jour HubSpot
Statut mis à jour : Delivered
May 30, 2024 06:15 AM

Hi Everyone, 

My name is Sabari Ram, the Product Manager for this feature.

I am super excited to announce that the ability to delete form submissions is now available to all customers. 🎉

You can read about the feature in this KB Article.

Thank you all for taking the time to submit, vote and comment on this Idea.



Sabari, Product Lead

Statut mis à jour : In Beta
March 20, 2024 12:41 AM

Hi everyone,


I'd like to thank you all for taking the time to submit, vote, and comment on this Idea.


My name is Sabari Ram, and I’m the Product Manager responsible for this feature. 

I'm happy to announce that this feature is now In Private Beta.

You should be able to request access to the private beta from under "Product updates" in your  HubSpot portal.


I will keep this thread updated when we make this feature generally available to all. 





October 17, 2023 01:42 PM

Hi Everyone, 

We are actively building this feature. I will keep this thread updated as we get close to releasing the feature. Thank you for your patience.



Sabari Ram

Product Lead

May 17, 2023 05:25 AM

Hi Everyone, 

I am the PM for the Form Submissions product area. I am excited to inform that we have started to work on this request. I will keep this thread updated once we have delivered this feature. Thank you all for your patience. 



Sabari Ram

Statut mis à jour : Being Reviewed
June 15, 2022 06:29 AM

Hi folks,


Thank you all for taking the time to submit, upvote, and comment on this Idea. We hear you loud and clear, and we agree that this functionality is important. We are currently exploring the possible ways to solve this problem.


Any news about this feature request will be relayed on this thread, so please stay tuned!


Sabari Ram

Product Manager

December 16, 2021 01:35 PM

Hi Everyone,

I am the Product Manager for the Forms product.

I would like to inform you that we are actively looking into this need and I will keep this thread updated once we move forward on this.



Sabari Ram

Senior Product Manager, Forms


Statut mis à jour : Not Currently Planned
September 10, 2020 06:14 AM

Hi all, 


My name is Tom I'm on the forms team within HubSpot. 

At the moment we don't have plans to allow the deletion of form submissions as this would negatively effect reporting and analytics within the forms tool. 

Allowing test submissions is something we've been discussing and we may address submission deletion or test submissions within the future, but for the moment we do not have plans to introduce this functionality within the near future. 

408 Commentaires

I want to be able to remove "test" contacts from being counted as a lead.

If I'm testing a form, I want to see that the form went through and get the follow up email, but I don't want it to go in our email marketing system as a marketing qualified lead.

I want to be able to block email domains e.g. from my company name from a buyer's journey/customer life cycle stage.

Test contacts mess up metrics. And I work out of several office locations so filtering by IP address doesn't help.


Do I have to create a rule in workflows for this? 


This would be a really helpful feature to be able to define 'test contacts' in the system who won't count as leads. Thanks.


Yes! Really need this feature!


 Agree here. It's a necessary feature for accurate data reporting. I'm surprised that this isn't already an option - for QA purposes, there will always be people testing forms and those submissions skew the data and disrupt our organization's usage of HubSpot.


Please add this feature - I have been filtering out IPs as a workaround but it would be so much easier to just remove test submissions.


This is really critical - not only is it difficult to test, and yes IP address filtering works, but I have third party pay-per-click sites that want to test their own conversion tracking and I can't control them from testing that.  I also often get duplicate submissions back to back that are truly only a single submission being counted twice. We also have companies trying to sell the use that might use a form to contact us, not a conversion we want to count either.


At the end of the day, I want to do landing page re-writes and test different things, but its hard if you can't trust the data to know if you've made any improvements.  Please move this up the development list.




This is a real need.  I was very surprised to see that I cannot delete form submissions that I submitted as a test.  Now I need to remember to delete them from every export of the results.


This is a critical need.


 This would really help us clean our data - we are testing our forms weekly which results in dirty data that could be easily prevented with this feature. It's not practical for us to remove IPs or do any sort of similar workarounds as we have our field sales team (based all around the US and the world) downloading our brochures (to tune into the user XP) which means removing IPs is practically impossible. Thank you


Yes please activate this Hubspot. We get spam form completions everyday and this makes reporting to our board difficult as they will look inside HS to get numbers and then we have to frequently fight this fire when we submit our reports.



I agree, this feature could be very helpful in cleaning up our data.


This would be a nice enhancement, epecially when the forms are being used for events.  It would be easier to manage the list within HubSpot, instead of exporting and then making the edits.  This type of process leaves much room for errors.


Along with this idea, I'd love to have the ability to update fields after the original submission to prevent duplicate submissions.


Definitely onboard with this idea! All of the "test" submissions throw off the data and it's a pain to remove them from the exports. 

Contributeur | Partenaire solutions Platinum

Also agree. Please please.




Yes, please add this feature!


Please add this feature. Dupes and tests keep throwing off counts. I would like the ability/option to delete form submissions so they don't impact the metrics.


 Agreed. This should be developed. This can heavily skew a campaign's numbers.


Yes, please add this feature!

Contributeur | Partenaire solutions Platinum

This is a MUST for GDPR compliance - we need to delete submissions from clients on requests or after a certain period of time.