HubSpot Ideas

RafiPN

Delete form submissions

Often times we enter fake data into our own form to test workflows or we get spammed with fake accounts. I'd like the ability to delete form submissions so they don't impact the metrics.

HubSpot Updates
Delivered
May 30, 2024 06:15 AM

Hi Everyone, 

My name is Sabari Ram, the Product Manager for this feature.

I am super excited to announce that the ability to delete form submissions is now available to all customers. 🎉

You can read about the feature in this KB Article.

Thank you all for taking the time to submit, vote and comment on this Idea.

 

Regards,

Sabari, Product Lead

In Beta
March 20, 2024 12:41 AM

Hi everyone,

 

I'd like to thank you all for taking the time to submit, vote, and comment on this Idea.

 

My name is Sabari Ram, and I’m the Product Manager responsible for this feature. 

I'm happy to announce that this feature is now In Private Beta.

You should be able to request access to the private beta from under "Product updates" in your  HubSpot portal.

 

I will keep this thread updated when we make this feature generally available to all. 

 

Regards,

Sabari

 

October 17, 2023 01:42 PM

Hi Everyone, 

We are actively building this feature. I will keep this thread updated as we get close to releasing the feature. Thank you for your patience.

 

Regards,

Sabari Ram

Product Lead

May 17, 2023 05:25 AM

Hi Everyone, 

I am the PM for the Form Submissions product area. I am excited to inform that we have started to work on this request. I will keep this thread updated once we have delivered this feature. Thank you all for your patience. 

 

Regards,

Sabari Ram

Being Reviewed
June 15, 2022 06:29 AM

Hi folks,

 

Thank you all for taking the time to submit, upvote, and comment on this Idea. We hear you loud and clear, and we agree that this functionality is important. We are currently exploring the possible ways to solve this problem.

 

Any news about this feature request will be relayed on this thread, so please stay tuned!

 

Sabari Ram

Product Manager

December 16, 2021 01:35 PM

Hi Everyone,

I am the Product Manager for the Forms product.

I would like to inform you that we are actively looking into this need and I will keep this thread updated once we move forward on this.

 

Regards,

Sabari Ram

Senior Product Manager, Forms

 

Not Currently Planned
September 10, 2020 06:14 AM

Hi all, 

 

My name is Tom I'm on the forms team within HubSpot. 

At the moment we don't have plans to allow the deletion of form submissions as this would negatively effect reporting and analytics within the forms tool. 

Allowing test submissions is something we've been discussing and we may address submission deletion or test submissions within the future, but for the moment we do not have plans to introduce this functionality within the near future. 

410 Replies
Jarno_Holvi
Participant

Need this! **bleep** yeah.

 

Instead of duplicating a tested form and then putting that live – in order to get a fresh and clean one, much more reliable and efficient would be a sort of "reset" -button or deleting of individual views/submissions.

It's a tool for us, let us get all the value out of the tool!

benvanlooy
Top Contributor | Platinum Partner

I agree we really need this.

 

Created a whole flow.. and it wouldn't make sense to duplicate the forms to have empty lists because then I have to retest again as I have to update some IDs to the lists..

KSE12
Participant

Has this feature still not been added?  

Mushimushi02
Member

UP !

amydaly
Member

Two years, and nearly 90 up votes, and still nothing? Seem like an obvious and relatively simple feature to add.

rmeines
Member

I can't believe this hasn't been implemented yet — I just spent time integrating a custom form on our website with the API and went in to clean it up, only to realize all of my testing cannot be deleted. Seriously?

KSE12
Participant

Has anyone found a work around for this?

 

jennagoose
Member

I agree. We often use forms as RSVPs, and people often come back and say they're no longer able to attend. I'd like to be able to delete their RSVP, but not possible if Hubspot doesn't make this change.

SandyG1
Contributor | Partner

Why is this not a feature?
There must be a logical explanation that HubSpot can provide?

DDevine
Participant

Please include the ability to delete submissions within "Forms".  I use myself or team members to test the forms and would like to delete my submission.  Also, when someone goes back into to change or add something to their form, I now have duplicates.  It would be great to somehow be able to merge the two.

Thank you.

nickfree
Member

We really need this feature!   Example of basic reporting capabilities needed in order to effectively manage data driven marketing and sales operations.   

wheelhouseit
Member

We want this also - www.wheelhouseit.com

corentinelevo
Member

It is super important for mareketers to have reliable data and be able to test. Please fix 🙂

 

aottho
Participant

+1
How is this still not fixed?

KSE12
Participant

What I am now finding interesting is why the HS team has not chimed in with a reson as to why they won't fix the issue.

 

 

aottho
Participant

Why is it not even currently planned?

allieccollins
Contributor

It's completely ridiculous that you don't have this feature. Even the most basic cheapo marketing apps have this. Come on guys. 

BradDemers
Participant

Add my name to another person calling for this feature. It is important for keeping data clean and — as others have pointed out — it may also be a privacy concern. This should be implemented as soon as possible.

TextioJohn
Participant

This is a huge issue. Yes you can exclude your IP address, but if your company didnt do that, even deleting the lead doesn't solve the problem. 

N_Xavier
Participant

If it helps, we'd like this feature included as well. Its not a great feeling of optimism to see 7 pages of requests have gone unanswered.