Delete form submissions

Often times we enter fake data into our own form to test workflows or we get spammed with fake accounts. I'd like the ability to delete form submissions so they don't impact the metrics.

HubSpot updates
changed to: Being Reviewed
Wednesday

Hi HubSpot Community,

 

My name is Joe, I'm the Ideas Forum Manager. I wanted to thank you for your thoughtful comments on this post. Your feedback helps us build better products.

 

I think this a great Idea! I'm happy to say we are currently reviewing this request and its feasibility. At this time I don’t have any details around timing or delivery, but all updates will be relayed on this thread.

I am changing the status of this idea to Being Reviewed as our team scopes out this work.


Best,
Joe

Nov 1, 2018

We don't currently have anything planned to allow "fake" or test submissions on our forms. For analytics reasons we don't currently have anything planned to allow the removal of form submissions or views on any forms. 

 

This is something we may revisit within the future. But for the moment we don't currently have any testing outside of whats available within our preview panel within the forms editor on our roadmap. 

changed to: Not Currently Planned
Nov 1, 2018

108 Replies
Occasional Contributor

I agree as well! I keep having to do the math to subtract out my 'test' submissions to keep up with how many real submissions we have. Thanks!

Occasional Contributor

Please lets us delete form submission, this has been requested  for over 2 years now. What is the hold up Hubspot?

Regular Contributor

Following this, much needed here too...

New Contributor

any update on the roadmap for this?

New Contributor

Ditto everyone's sentiment, particularly with brand new forms, we test them out a lot from different devices and browsers to see how they look and perform - so it's often the same person with test 1, test 2, test 3 last names and the same email. I'd love to just delete them all!

New Member

YES! Please add this feature to the Forms Submissions page. Good data in, good data out! We would appreciate the ability to remove "test" submissions.

New Contributor

This is a real need. 

HubSpot Product Team
HubSpot Product Team
updated to: Not Currently Planned
 
Regular Contributor

Hello @Tom could you give us more details? Are there workarounds in progress like a form testing mode where all form submissions aren't saved to the database? 

HubSpot Product Team
HubSpot Product Team

We don't currently have anything planned to allow "fake" or test submissions on our forms. For analytics reasons we don't currently have anything planned to allow the removal of form submissions or views on any forms. 

 

This is something we may revisit within the future. But for the moment we don't currently have any testing outside of whats available within our preview panel within the forms editor on our roadmap. 

New Contributor

This is not only helpful for deleting test submissions.

 

We recently had a bot farm submit over 670 form submissions on one of our clients forms. The contacts have been deleted, but the form submissions, including the no doubt dangerous malware/virus hyperlinks that they included with every submission still exist and cannot be deleted.

 

We really need to be able to delete these form submissions, both for computer safety and so we don't have to manually adjust out numbers by 670.

New Contributor

Need this feature. Smiley Sad

Would be extremely helpful in terms of accurate stats on form submissions.

Occasional Contributor

Want.  It is common practice to test a form when setting it up and deploying code thereafter to make sure the form submission didn't break.

 

This seems like tablestakes for a form that tracks conversion rates.

 

When will this be implemented?

New Contributor

I'm stunned this isn't available.

Occasional Contributor

I would agree that this needs to come to fruition please. There is a lot of testing that occurs for both inbound and outbound needs and ensuring that other factors are tracking well in analytics, adwords, etc...beyond Hubspot tracking. 

New Contributor

We really need this feature as we cannot perform the full suite automated tests on our forms that we require to make sure any deployed code doesn't break the site. We also wont be able to remove any malicious form submisssions.

 

I am surprised this feature isn't available either via the dashboard or API and shocked that it is not currently planned for the future.

Regular Contributor

👆🏽👆🏻👆🏿 What every other poster said about being able to delete form submissions. We need to be able to test a form and remove those submissions.  At the very least it would be nice to know why this isn't possible right now because seems like a pretty basic permission-based CRUD action.

Regular Contributor

+1.

New Contributor

This continues to be an issue we face as well. I'm really hoping this is dealt with by HubSpot in 2019.

Visitor

+ 1 

 

Why is this not apart of your planned updates, honestly seems like a pretty basic bit functionality.