HubSpot Ideas

RafiPN

Delete form submissions

Often times we enter fake data into our own form to test workflows or we get spammed with fake accounts. I'd like the ability to delete form submissions so they don't impact the metrics.

HubSpot-Updates
May 17, 2023 05:25 AM

Hi Everyone, 

I am the PM for the Form Submissions product area. I am excited to inform that we have started to work on this request. I will keep this thread updated once we have delivered this feature. Thank you all for your patience. 

 

Regards,

Sabari Ram

Status aktualisiert zu: Being Reviewed
June 15, 2022 06:29 AM

Hi folks,

 

Thank you all for taking the time to submit, upvote, and comment on this Idea. We hear you loud and clear, and we agree that this functionality is important. We are currently exploring the possible ways to solve this problem.

 

Any news about this feature request will be relayed on this thread, so please stay tuned!

 

Sabari Ram

Product Manager

December 16, 2021 01:35 PM

Hi Everyone,

I am the Product Manager for the Forms product.

I would like to inform you that we are actively looking into this need and I will keep this thread updated once we move forward on this.

 

Regards,

Sabari Ram

Senior Product Manager, Forms

 

Status aktualisiert zu: Not Currently Planned
September 10, 2020 06:14 AM

Hi all, 

 

My name is Tom I'm on the forms team within HubSpot. 

At the moment we don't have plans to allow the deletion of form submissions as this would negatively effect reporting and analytics within the forms tool. 

Allowing test submissions is something we've been discussing and we may address submission deletion or test submissions within the future, but for the moment we do not have plans to introduce this functionality within the near future. 

November 01, 2018 06:25 AM

We don't currently have anything planned to allow "fake" or test submissions on our forms. For analytics reasons we don't currently have anything planned to allow the removal of form submissions or views on any forms. 

 

This is something we may revisit within the future. But for the moment we don't currently have any testing outside of whats available within our preview panel within the forms editor on our roadmap. 

Re: Delete form submissions - changed to: Not Currently Planned
November 01, 2018 06:10 AM

368 Kommentare
CSabbarese
Mitglied

One of many things as well, and we're looking into alternative solutions also. As a HubSpot user for 10+ years, I found them to be the leader in this space, but it appears lately they've experienced growing pains and can't keep up like they used to. This does seem like a simple fix that has gone ignored and that's when you lose clients. It's annoyiong to manually pull test data from reports and not be able to trust the data in your CRM.

SabariRam
HubSpot-Produktteam

Hi Everyone, 

I am the PM for the Form Submissions product area. I am excited to inform that we have started to work on this request. I will keep this thread updated once we have delivered this feature. Thank you all for your patience. 

 

Regards,

Sabari Ram

Yurik
Mitglied

Wow, Sabari, what happened 🙂

cj13579
Mitglied

We pretty much paused using HubSpot because of this but I have been following this thread just to see how long it takes. 

if y'all could implement this on/near 30 June 2024 that would greatly help me in the sweepstakes I have with colleagues.  Thanks! 

DrewSinco
Mitglied

It's great that this is now being reviewed as we didn't want submissions with sensitive information kept. Looking forward to further updates! 

KC6
Mitglied

I'm new to hubspot and am very concerned that this thread has been opened since 2017 yet this option is not available to remove 'test' form submissions and those of prospects (which could be a GDPR breach) who don't their details kept. Very concerning

MTeam1
Mitglied

It would be great if this function would be implemented as it is critical for our performance analysis and it takes too much time to manually update the reportings without the test submissions. Looking forward the the updates on this.

hectorv
Teilnehmer/-in

I am happy to see they are working on this.  It looks like we should be able to delete form submissions more easily.  It's just a row removal from that instance, it seems.

AFreeth
Mitglied

Hoping this feature is implemented soon as we recently relaunched our website so did lots of testing and now the contact form reporting is unusable because it's completely skewed by the test data.

VKravchenko0
Mitglied

Any updates so far? What current stage of development for this feature?

SPrestonS
Mitglied

This is a great idea and would be very beneficial to our team as well. Otherwise, we currently have to manually calculate conversion rate. That is really not ideal.

MStach
Teilnehmer/-in

I'm not sure this aligns with the work being done here, but I get a lot of spam/solicitations on our forms. Perhaps there's a way to accept or reject the submission before it becomes a contact record.

 

It's also unclear in the form settings to have a toggle for "Always create contact for new email address - Create a new contact when a form is submitted with an email address that doesn't match any in your existing contacts records." If I have this toggled off, it still creates a contact record. What is the purpose of this setting?

NorNor
Mitglied

This is something that Eloqua offers, and is very useful for removing testing data. 

VIyengar
Teilnehmer/-in

what's the latest here?

VIyengar
Teilnehmer/-in

This feature seems so basic and honestly I haven't seen a single platform where this isn't possible... be it google forms, typeform, surveymonkey or any other... why is this not possible yet and when will this feature be realesed?

TommyMac
Mitglied

please get this included into HubSpot! Come on, since 2017... 

SPod
Mitglied

We should be able to control our data (GDPR) and have tools to deal with spam form submissions, or testers. Please prioritise this

NFerns
Mitglied

Please add this!

MWood6
Mitglied

This lacking feature is one of the reasons I moved my team to Salesforce. Baffles me that it has been 6 years since the intial request -- while the ability to delete form submissions is such a basic feature. Unsubscribing from this issue now. Good luck everyone 😂

AmandaMid
Mitglied

Agree with everyone else in the comments. this is a really important feature that needs to be prioritised.