HubSpot Ideas

RafiPN

Delete form submissions

Often times we enter fake data into our own form to test workflows or we get spammed with fake accounts. I'd like the ability to delete form submissions so they don't impact the metrics.

410 Replies
SabariRam
HubSpot Product Team

Hi everyone,

 

I'd like to thank you all for taking the time to submit, vote, and comment on this Idea.

 

My name is Sabari Ram, and I’m the Product Manager responsible for this feature. 

I'm happy to announce that this feature is now In Private Beta.

You should be able to request access to the private beta from under "Product updates" in your  HubSpot portal.

 

I will keep this thread updated when we make this feature generally available to all. 

 

Regards,

Sabari

 

AFreeth
Member
Hello

I can't see how to access this beta feature in my portal, please tell me how to get this.

Thanks

Angela
andybarrandy
Member

Thanks Sabari!  Can you give detailed instructions on how to request access to this feature?

JoshCole
Member

I can not find a portal to request this feature. 

 

Can you help me out Sabari?

 

Thanks! 

GLeon
Participant

To everyone that wants to request access to the Beta, go to your account drop down on the top right, the go to Product Updates and look for Delete Form Submissions and then click on "Request Beta".

jjlfshub
Member

I signed up to the beta, but unforuntealy this doesn't solve the problem that we have. Some contacts have a large number of form submissions, and we have a need to delete a significant number for particular contacts. The current implemenation doesn't allow selection of form submissions to delete by contact. Without this we can't delete the required submissions.

 

Ideally there would be a way to filter the form submissions by contact and form, and to sort by submission date. Then there would be the ability to delete a large number at a time - much more than the current limit of 10.

SabariRam
HubSpot Product Team

Hi Everyone, 

My name is Sabari Ram, the Product Manager for this feature.

I am super excited to announce that the ability to delete form submissions is now available to all customers. 🎉

You can read about the feature in this KB Article.

Thank you all for taking the time to submit, vote and comment on this Idea.

 

Regards,

Sabari, Product Lead

CSic
Contributor

Thanks @SabariRam - any update if we will be able to deactivate or close a form after a certain deadline or amount of time? 

HRob2
Member

Why is this restricted to 200 form submissions a day? We had an erroneous issue and a bot submitted 4,880 submissions in just a few minutes, so now our team needs to go in daily to delete 200 at a time? That's ridiculous and a waste of time. How do we get around this 200 limit and why is there even a limit anyway? 

JenniferErena
Contributor
I would put in a support ticket for HubSpot to remove the thousands of entries. Oh, my what a mess those bots can make.