Delete form submissions

Often times we enter fake data into our own form to test workflows or we get spammed with fake accounts. I'd like the ability to delete form submissions so they don't impact the metrics.

171 Replies
Occasional Contributor

Please add this, I have also to deal with a lot of test submissions in my reporting.

 

Tnx!

Regular Contributor

This is a must-have. Especially when people fill out forms with the same emailaddress and you have an interface with a CRM system. The sync can totally mess up contact data in both Hubspot and the CRM system. Manual corrections necessitate the ability to delete form submissions.

 

New Contributor

Any updates on this?? +1 more vote for adding this essential functionality! 

Regular Contributor

Upvoting! I agree with the above commenters, this should be a standard feature.

New Contributor

Yes please... 

If not its back to google forms for me

 

New Contributor

+1

The hack I found so far is to create the campaign in Hubspot after having tested all forms, and add the landing pages (with the forms) to the campaign from the moment I want to start promoting them. This gives me a 0 views, 0 submissions clean slate for all my assets even though I have 30 test submissions on the forms on those landing pages.

Occasional Contributor

Agreed with everyone here, thank you. Not only is it our agency doing tests, but our clients often do test leads too. 

New Contributor

+1!

Occasional Contributor

Yeah I would love this as well. Especially for testing. Yes, we could create a contact property that could be checked and unchecked but then we need to create a property and a list when we don't actually need it. Seems like too many extra things when just looking at the form submissions alone would be enough.

Occasional Contributor

Agreed. In order to test things like Google Tag Manager that uses form validation, it is necessary to test certain things live to ensure tracking is setup properly. 

 

However, we dont want to ruin our data with our own fake conversions from testing. This is real need for every marketer.

Occasional Contributor

Totally agree. This is a must-have function for every marketer as testing forms and things like GTM setup are essential and regular tasks.

New Contributor

Definitely need this feature.

New Contributor | Diamond Partner

For testing it's annoying, and also for duplicate submissions. We don't want to track that if someone went in and submitted it 10 times. A manual delete option would suffice for the interim, but eventually applying logic to this data would be beneficial to eliminate test, fake, and duplicate submissions.

New Contributor

New to HubSpot and I find it very annoying that we can't even remove test entries from forms, this impacts the data our client works with. Moreover, HubSpot's attitude in this is rather distasteful. Whereas implementing a fix should be relatively easy, this ticket gets redtaped over and over. I don't think I'll continue recommending customers to work with HS if this is the way things work around here.

Occasional Contributor

Given that there is absolutely no response, movement or hope on this being added, I no longer recommend HubSpot at all.

Exploring other options currently. Someone on the hubspot team needs to look at this again, maybe they don't understand what we are asking for and why it is so important.

New Contributor

This would be of such great help.

New Contributor

I also need this feature.

New Contributor

Definitely need this feature.

New Contributor

Upvote to this idea! It is important for accurate headcount especially for events

New Contributor

+1 on this; was really hoping this would be an available feature.