HubSpot Ideas

CJ_24K

Delay chatflow load when welcome message set to display

Currently, adding a chatflow to a site adds a fair amount of time to page load. It's great this the chatfow load can be delayed - however this appears to work when only the chat launcher in show, but the delay doesn't apply when the welcome message is used as a prompt or the chatflow is set to pop open.

 

It would be really helpful for these triggers to work alongside a delayed load - so we can keep page load times low plus have more flexibility over chatflow behaviour.

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