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Default From address

We need to be able to set a default sending address for each Hubspot user.

 

We have a support team and a sales team, along with several Shared Inboxes.

 

Currently, each team must remember to set the From address when sending an email through Hubspot. This is highly prone to user error. The support team can too easily send a mail From the sales address.

 

Allowing us to set a default address for each user to send From would solve the issue perfectly.

1 Reply
HubSpot Moderator
HubSpot Moderator

Hi davidtownsend, 

 

Feel free to upvote this idea here as a similar one has already been proposed: https://community.hubspot.com/t5/HubSpot-Ideas/Default-email-address-for-sending-from-CRM/idi-p/1044....

 

Cheers from Dublin!

 

Emmanuel