HubSpot Ideas


Customizing "log activity" in HubSpot CRM

Hi HubSpot Development Team, 


I recommend revisiting the idea to customize log activity in HubSpot Sales. I would like my team to track "Direct Mail," and I've seen others asking about logging texts and in-app messaging. 


Thanks for considering!


243 Replies
Top Contributor

Can we please get an option to log activity that took place in Microsoft Teams.

LinkedIn and WhatsApp got added. Since we are chatting with a lot of contacts on Microsoft Teams, "Log as Microsoft Teams message" would be a fabulous new option. 


Kind of sad that this one has been on here for six years and still has not been implmented...

We've had to use a clunky work-around using custom objects in order to track a simple 'referral' activity (i.e., we refer Company A to Company B).

This would be much more elegantly done with a custom activity type of Referral.



To be fair, HubSpot added numerous new activity types in July 2022.
It'd be nice to be able to add custom activities.