Hola! ¡Tenemos nuestra Comunidad en Español!

Customizing "log activity" and Task type in HubSpot Sales

Hi HubSpot Development Team, 


I recommend revisiting the idea to customize log activity in HubSpot Sales. I would like my team to track "Direct Mail," and I've seen others asking about logging texts and in-app messaging. 


Thanks for considering!


HubSpot updates
154 Comentarios
Nuevo colaborador

This would be great, combined with being able to customise the tasks "pipeline"

Nuevo miembro

Appears this request has been going on for a couple of years.  Almost 200 votes seems this is a pretty vital request.  

Nuevo colaborador

We definitely need this!! 

Colaborador ocasional

I would also need that for my BDR team. We want to be able to distinguish the following:

- Chat conversations (on Twitter/LinkedIn/etc.)

- Email conversations

- Phone Calls

- In Person conversations


And we want to track this different for inbound vs outbound leads. 

Nuevo colaborador

Any updates from the HubSpot Dev Team? Looks like this was supposed to hit the product queue back in 2017 or early 2018...

Colaborador ocasional

Would be nice to hear something on this ageing request especially since price updates are coming. 

Colaborador habitual

Looks like there was an update today. Next update is in January. 


Nuevo colaborador


Nuevo colaborador

I read someone heard an update would be coming in January, is that  true?  would love to hear there is progress!

Nuevo colaborador

PLEASE make Hubspot sales a bit more flexible/customizable! I'm about to reccomend my sales team change CRMs entirely.

I would like to create a custom Log activity. I'd like to LOG Connection - This is my SDR teams way of saying they are setting up a meeting. 

Nuevo colaborador

@hubspot Any updates on this? Multiple years with 15 pages of replies requesting custom activity type seams like it should be top priority. 


LinkedIn/Social outreach is often becoming the primary method of contact for sales team, including mine. There is no way for me to accurately track messages, replies, connect requests, etc. Custom activity types is a must.


Any updates would be great!

Nuevo colaborador

Would love it. Should be customizable. Personally, I would do text and whatsapp.

Nuevo colaborador

This would be so helpful!  It would be so much easier to track direct mail, LinkedIn, proposals this way!

Colaborador ocasional

Add the ability to create customize Activity Types. We integrated LinkedIn Sales Navigator and want to track how many LinkedIn messages the sales reps are sending.