Hi @Josh_Berman_8, it sounds like you're asking about the record page. You're right--at this time, you cannot customize the properties that appear in the upper left corner of the record page. There may be another idea post on this that you can upvote. If not, you're welcome to create a new post with this idea!
My name is Vaishnavi and I'm a Product Designer at HubSpot. Nice to meet you😄.
Thank you for your feedback. We’re in the process of redesigning the CRM board view. To help understand your board view needs, could you please take this short survey?
Thanks for all your patience. After a successful beta, we started rolling this feature out to all users at starter + yesterday. In the next week or so, all users at starter + will have access to CRM Card Customization, which will let you customize the properties displayed on board cards and record association cards.
A bit of an update here. We now have a small private beta going for board card customization, which lets you change the properties displayed on the Kanban board view for both Deals and Tickets.
With the private beta, we identified a few improvement areas, which we are currently tackling. While making the improvements, we are also making it possible for users to customize properties that appear on association cards--see below.
We expect to have these improvement done by end of month, after which everyone who completed this form will be added to the beta.
We also want to make it clear that this beta is only for customizing the information that is display on cards, not color coding cards. Color coding is on the team's radar and we are planning to slot this work in the coming quarters.
Thanks for the patient as we work to make this feature awesome. We are looking forward to giving you all access soon.
Excited news. Board Card Property customization is in private beta. We are giving early access to portals, at the appropriate tier, who filled out this form. If you provided contact information in the form, you will recieve an email once your portal has been granted access to the feature. This will happen in the next few days, so please be patient.
Again, thanks for the continued feedback, HubSpot community.
Thank you for your incredible patience here. The team is happy to announce that we will be releasing board card property customization, which will allow admins to customize properties on board cards, to private beta shortly. If you have a starter, professional, and/or enterprise plan and would like to get early access to this feature, please fill out this form.
Thank you for your incredible patience here. The team is happy to announce that we will be releasing board card property customization, which will allow admins to customize properties on board cards, to private beta shortly. If you have a starter, professional, and/or enterprise plan and would like to get early access to this feature, please fill out this form.
Thank you for your continued input on this idea--and your patience.
We are happy to say that the idea is in development. We are working on making it possible for admins to customize board card properties for all users in a portal in properties settings--both for Tickets and Deals. The selected properties will serve as the default displayed properties on all board cards in the portal.
Again, thank you all for your input here and for your help in making HubSpot a better product.
Thank you for your continued input on this idea! We're looking to learn more from you to ensure we deliver the best solution to meet the needs of your business. Could you please take this short survey?
As for the status of this idea, this is something we're talking about a lot these days at HubSpot. So, with some good feedback here I'm optimistic we'll be able to start building a solution here shortly.
Thanks for all your patience. After a successful beta, we started rolling this feature out to all users at starter + yesterday. In the next week or so, all users at starter + will have access to CRM Card Customization, which will let you customize the properties displayed on board cards and record association cards.
Hi team, I think the customisable deal board view is a huge win for customers! Have one piece of feedback that could make the board view even more user-friendly:
Use case: user wants to create tasks to follow up on inactive deals (in dark gray) on the deals board view.
At the moment, he needs to switch back to the deals list view > check those tasks > create tasks for them, as there isn't a checkbox option or a way to create tasks for select deals in the board view.
I would love to have the ability just for a basic note. Maybe a limited character amount but just the ability for a custom information field rather than the set drop down values. Thanks!
Hi team, excited for more customisation to come with this beta! Wanted to pass on feedback on behalf of a customer. It would be even more valuable to edit the properties showing on the deal board view according to the deal pipeline. Reason being that different teams working out of various pipelines might have different important properties they want to see at a glance.
Great to hear, @rwong - our team was recently having a discussion about how pipeline-specific customizability would be tremendously helpful, as different teams manage different pipelines (some have very little to do with the others) and care about different properties.
I'm so glad we can customize the properties displayed! Thank you! However, it's not realistic to assume that different teams working on different deal boards want the same properties to be displayed. Can this feature be available per pipeline? Then each board will show the key properties that are important to that team and the success of that pipeline.
This is a great idea. And it’s also not realistic to show only two properties per card.
These items continue regarding the customization of the cards……It took YEARS to get this set up, but can we get some kind of feedback about addressing the very obvious needs of doing the additional tweaking of HubSpot for this very helpful feature??
Yes, I would also like to turn on this feature for my team
Thanks
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Thank you for this community. I too would really like colour coding to highllight priorities. I am confused as to what happens at the end of the deal that is closed or completed. I have to file it somewhere or my deal board is going to finish very quickly. Value your comments.
I would add that it would be nice to have the ability to mark all properties, including HubSpot created, as required. For example, company and contact should have the ability to be required.