Customize ticket name when a ticket is created by an inbox.
I would like to be able to customize the ticket name for all tickets that are created via emails. Because there are so many subjects it is hard to report on ticket name. This would affect the CS teams working out of our general pipeline and would create uniformity.
Você deve ser um usuário registrado para adicionar um comentário aqui. Se você já estiver registrado, faça logon. Se você ainda não estiver registrado, registre-se e faça logon.