When you create a deal, there is a default close date (end of current month). Every month, we have to postpone the close date of our deals to the next month.
In our industry, the time to close is more around 80 to 90 days. The deal forecast will be more accurate with a close date set 2 or 3 months after the create date.
+1 on this idea.
Having a close date autopopulate does not make sense and creates innacuracy in our reporting + more time manually changing dates.
Our ideal system would allow a deal to be created without a close date and require a close date only when a deal reaches a certain stage.
Yes, we have an average deal time from of 90 days! This customisation would save a lot of headaches in sales meetings and forecast reports
We'd highly prefer setting it to be empty by default.
Yes, please leave a default or automatic Close Date as a configurable, optional feature that one could activate, but don't enable it by default
The auto population is causing us an issue too. In my business (insurance) we usually do have a decent idea of expected close date (when the current policy renews). However, having the auto population leads to won deals not showing in our standard reports until the end of the month. That is unless my team remembers to update the date once dragged over to Sold stage.
I tried to creat an automation to change the date, for reporting purposes, to the actual date that it was moved to Sold and was unsuccessful. 😞
I really don't think that Hubspot reads these postings. I believe they send us to make a posting and hopefully, we just go away.
The issue of close dates being auto-populated within the month it was opened makes no sense.
Yep. The way they dealt with GDPR and the fact they don’t listen to very simple feedback means that they will loose our renewal. We will go elsewhere.
I would like the ability to edit the default close date based on the average duration of our sales cycle. But then have a calculated actual based on the day the deal was created and when it was moved to a closed status.
+1 to even just leave it blank. The 1 month is really a time period, which likely works for very few folks
I agree. To set the date for the end of the month does not work for our sales team especially if we want to set a closed deal for the date we did it which has to be applied manually rather than set as a default. Anyone from Hubspot willing to comment on this issue? Seems to be a long thread so the need is definitely there!
Agreed. Customization of close date would be remarkably helfpul.
I am having the same request in one of the portals I manage. I see a lot of comments about whether HubSpot monitors these feeds. While I am not sure the level of monitoring that goes on, I do know that ideas like this that are popular are taken into consideration when they are submitted to the "ideas" section, https://community.hubspot.com/t5/custom/page/page-id/ideaslandingpage. I hope this helps!
Close Date should be the actual close date and should be blank until that date. There should be a separate field called Projected/Expected close date. This would greatly help with forecasting. Also, it would help with generating a value for actual vs projected deal life cycle.
Not taking this very simple thing seriously has just lost Hubspot a customer. We should renew Sales and Marketing Pro next week and this is a key reason, along with the GDPR fiscaso that we will go elsewhere.
I see this is a common thread and yet I am missing any solutions. How high a priority is this for HubSpot?
I would prefer the deal close date to need a date rather than an instant populate.
Auto populating a date here makes no sense. We definitely need the ability to customize how this field works.
We would love to be able to set a default date as well. Do not want the date picker to only populate a blank field if not filled in.
Now you can create a deal workflow which clears the close date property, not ideal but a good enough workaround.
As it is now the "Close Date" also is hidden when set to "required" when moved to, for example, the stage Closed Won. This is because it is already pre-populated from before.
It is good for us that our Sales Reps have to estimate the Close Date before the Deal is Won or Lost. But when it becomes Lost or Won the date should be seen on the popup. That is why I set it to required in the first place.
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