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Customize the 5 Sales Templates Seen by Free Users

Free users are limited to 5 templates; unfortunately if you have more (for example 10) template within your company free users only see the oldest 5 templates.

I want to select (for every free user) what templates they can use.

HubSpot updates
28 Comentários

I totally agree! We need this absolutely for a better user experience about Hubspot!


Yes, this is a must-have. 


Must have.


Must have!


Seems like a bait and switch or at the very least disengenuous and useless to most organizations. Especially because when you are first getting started you likely are not aware of this. In my case I was just getting used to the system and the order/decision as to which templates I was creating was just experimentation. Now I feel like I'm stuck with no way out other than pay $100/mo for users that will only use 1-5 emails and no other features. 


I cannot remember any mention anywhere on the marketing or in the sales calls that say only the first 5 are available to other users in my account. I saw "free is 5 templates".


This type of practice doesn't make me an evangelist. It feels purposefully dishonest to force most people into an unnecessary upgrade.


Ridiculous that you can't choose which templates or even why more templates can't be available. Not happy that I need to add another paid seat just to access this feature.


Any workarounds for this? We have 5 on sales pro but I still want my admin team to use 5 templates I choose 


I would hope we could at least let those free users create their own 5 templates instead of getting the 5 oldest ones in the system. Hopefully this gets updated soon!