Customize meeting booked email

It would be great to have the ability to customize the meeting email that gets sent to contacts upon booking a meeting. For example, right now, it says "New Meeting Booked with [user name]". Having the ability to change this to "Call with [user name]" would be helpful to prevent confusion for the receipient between calls and meetings.

HubSpot updates
35 Replies
New Contributor

Great idea

New Contributor

Please incorporate the ability to customize the design of the meeting confirmation email.  Right now, it's Hubspot branded (colors, font) and gives the client a very different experience from booking based on the company's branded meeting calendar pages.  Also, the email is sent via Hubspot as opposed to being sent via our company's email domain where all the marketing or transactional emails are sent from.  These meeting confirmation emails should be sent from one of those custom emails if they are set up.

New Contributor


New Contributor

I agree. At the very least, allow for removing these automated emails all together, so we can use a workflow to send another email that's on brand.

New Contributor

Please, please, please revamp the non-ability to edit the invite emails. It would be much easier if it was just a template that we choose and send it. We are a college and I need to add more information of what they need to bring. Also, we complete phone interviews as well. I did see much more on this issue in other posts. This string only has a couple of people. Seems it is an issue throughout.

New Contributor

Same. Our sales team asked for this today.

New Contributor

Agreed. The ability to send a custom branded confirmation email with the meeting times highlighted is needed. 

New Contributor

Yes. Or allow not to go thtough this e-mail confirmation page, going directly to the scheduler. 

New Contributor

As a Digital Marketing Agency, 


We want our clients and our company to get to know our brand whenever scheduling a demo or a consultation. We understand the personalized assistance is good, but with out first outreach calls we want them to remember our Logo and the name of our company. 


We think is necessary to have access to edit this confirmation emails, so we build a better awareness stage with out leads. 




Regular Contributor

SAME. We live in a BRANDED universe. Please HubSpot. Pleeeeeeeeeeeeeeeeeeeeese.