HubSpot Ideas

CAnderson87

Customize Search Results

This is a two-for-one idea. 

 

First, ideally searching would open a search window that could be recalled once clicking away by using the browser's back button.  

 

Second, the search results would be a customizable table or card view. 

 

As a sales rep, I'd like my search to open in a window, so that I can return to my search results if I click on the wrong result, without re-searching.  

 

As an admin, I'd like to customize the fields shown for search results. I'd like to do this from a search layout, not a field option, so I can see exactly the way the search will appear for users and design an optimized view. 

16 Replies
spoole
Participant

Being able to customise the search results page is crucial for when using custom search properties. Being able to view the custom properties on the results page would allow you to quickly identify which record to open

bwnz
Member

We should definitely be able to customise what information is presented when using Global Search - this will save having to view each and every result to find what you need

MRoffey
Member

Being a Ticket Based team we want more data to appear in the Global search so we don't have to open wvery ticket shown to determine which one is the one we need to action. Customising this view increases quick access to exactly what we want and save time.

CAgutter9
Member

100% agree with all the comments above - this drives me mad about HubSpot currently, as have previously taken this for granted in a previous employer's Salesforce org. This is one of the number one drags we have for adoption by one team in particular, as we have a number of 'legitimate' duplicate companies and users need to differentiate between them without opening each of the records. Would love to be able to specify a) which properties are displayed in the global search results and/or b) add additional properties into that view.

JRogers74
Participant

Increase display length of Company name 28-09-2023.JPG

JRogers74
Participant

We have same issue.  See pic above. Can't differentiate between companies without opening each one! All it needs is for the highlight box to show all the company name not a cut-off version. Should be a simple bit of coding.

jboeding
Member

This would be incredibly helpful and a time saver! Seeing the Street Address Line 2, along with line 1, would be amazing!!! 

jboeding_0-1697473480581.png

 

Lmiahhh
Participant

Yes please

AJohnsson
Participant

Definitely want this.

MarkS_TLG
Participant

Especially helpful when de-duping synch errors

SJonas
Participant

Yes, we need this please!

SMitchell3
Member

Yes, please add this functionality.

DShotton
Member

want. seems so basic and very annoying it's not there already

PJohns
Contributor

To be able to select what columns appear and their width in the search results screen is really needed. The default ones are not relevant to our needs and the company column is too short and cuts off the name too early...

 

Hope this can be reviewed and improved in due course.

 

Thanks

lgaitan
Member

I'm adding my vote here as well - we should be able to customize what types of returned results are prioritized. Also, if I put in something very specific like a name it pulls so much other results that I have to scroll through. 

JMeerman
Member

Yes, please, I'd like to be able see the date of tickets so I know the last time we received contact.