Customize Quote template/appearance


Could be awesome if we can configurate the proposal / quote template.


HubSpot updates
3 weeks ago

Hey folks - I was wondering how everyone is creating quote templates today. For those not exclusively using HubSpot quote templates, can I ask you two questions?

1. Did you build your quote/proposal template from scratch? Or did you use a pre-made template?

2. What is the solution you're currently using to build quote/proposal templates when you're not using the default HubSpot quote templates?

changed to: In Beta
3 weeks ago

Hey team - my name is Ethan Kopit and I'm the new Product Manager of HubSpot Quotes. The beta of our quote/proposal customization tools is now available. If you'd like to try it out, contact your Customer Success Manager and they'll help you get access. 


Whether you've had a chance to use the new quotes customization features or not, we're actively seeking feedback on how to make Quotes better. If you'd like to give us some feedback, fill out this form: If you're interested in being interviewed by myself and the CPQ Designer, Nate, leave your email at the end of the form. 


Thank you so much for your support and, as always, thank you for the feedback!

Aug 26, 2020

Hi all!  


Our beta for Sales + Marketing/CMS Pro+ customers is presently underway.  This functionality allows your developers to customize the HTML/CSS of the Quote templates to pixel perfection.   If you meet this criteria for the beta, please shoot me a message with your hub ID.  We will get you access as soon as possible - at this time we are onboarding a limited number of customers at a time.


Regarding the above feedback - we are indeed planning and building iterations that do not require coding knowledge.  We agree this is an important part of enabling customization of quotes!


@QDagault  @finn - regarding the packaging of this, totally understand! The requirement is intended to only be a restriction during this beta process.. Initially, our template customization for Quotes uses the power of the CMS and Design Manager, which are presently not features available in Sales Hub.  We are working and planning around having customization solutions that are available to users with only Sales, too.  Thanks in advance while we work through this beta! 🙂 

May 26, 2020

Thanks for all the interest!  I will report back with all of you when the beta becomes available.

changed to: In Planning
Sep 18, 2019

Jun 4, 2019

Hi all! I know this doesn't solve all of the requests here, but I wanted to let those of you intereseted in a more formal/simplistic template know that we've just released one that can be chosen as the first step when creating a quote! The new template is called "Basic" and the old one is "Original". This is the first step for us to make Quotes even better for you in the long run. Thanks as always for the feedback!

261 Replies
Occasional Contributor | Diamond Partner


Regular Contributor

This is a key must have feature.

Regular Contributor

Another hugely important aspect would be adding a retail total line.


There is a discount line and total line but no retail total to complete the math for BLUF (Bottom Line Up Front) review.

New Contributor

We really need to be able to customize the quote template

New Contributor

Yes I can't wait until this is lice

Regular Contributor

We like the esign feature, but we would like to have some additional fields within the quote that the customer has to fill out before their signature is accepted. For example, we need some information about who will be in charge of installing our equipment, among other things. 

Occasional Contributor

Would like to edit Company properties showing on qoute,

In sweden we need organisation number to make it legal.

Also a bottom line that can be eddited with invocie numbers,  paragrafs etc 

If we could build our own like a landing page it would be great.

New Contributor | Platinum Partner

Yes it would be great to have more customisation options available for Quotes as well as Tokens.

We have a customer who is B2C and use "House Address" as the "Company" of their customers (it fits the business services well) and therefore in the quoting tool the "Street address" comes up too many times (Company name and Street Address). Right now we can't remove "Street Address" from the template. We can click on the Contact/Company link on this page to edit the information that shows up and remove the extra street address so it looks cleaner, but then that saves the company also. 


The other tool that would be useful is the option to hide columns within the quote from customer view. For example they might calculate that it takes 40hr to complete a stage of the project, but they only want to show the total to the customer not the 40 x hourly rate. They could manually calculate it, but it is quite useful to track and report back (ie we estimated 40hours but it took X).

Regular Contributor

Making the quote template customizable would be very beneficial in ensuring that all signed quotes are legally binding. We have our terms of service on our website and being able to have a fixed section on all agreements that states that the customer agrees to be bound by the terms of service would go a long way to ensuring all agreements are good. 




Purchase Terms

{{ Current Purchase Terms section for user enterable information }}

{{ Company.Name}} agrees to be bound by the terms and conditions outlined at {{ Purchase Terms section configurable under ADMIN > SALES > PRODUCTS & QUOTES > QUOTES > ToS }}


Example Completed


Purchase Terms

This is a one-time agreement for non-subscription based services.


Company XYZ agrees to be bound by the terms and conditions outlined at

Regular Contributor
New Contributor


We need to create our own quote template and save it. It would be fine to have an editor and save some elements (Tax, notes, payment informations…)

My sales team need to save time and change only few informations (product and contact).

Many thanks !

New Contributor

We DEFINITELY need a more customized quote template for our sales team...Come on Hubspot!

New Contributor

We are a group of 5 companies, and have been using Hubspot Marketing Enterprise for about 2 months. We were very surprised - chocked, really - to realize we could not customize the quotes for each of our companies, which makes it absolutely useless to us.  Needless to say that given the cost of a brand domain, this is a major problem for us.


Like it's been mentionned by other users, we also need to be able to add a few information (company registration number, Terms & Conditions...) in order for the quotes to be legal.

New Contributor

100% agree that this is needed.  


We cannot use this without having space to add our terms and conditions and make it brand appropriate.

Occasional Contributor

As a sales exec, I'd like to be able to create a quote that automatically pulls information that I've logged in various fields in the Hubspot deal, company (or contact) - or vice versa. For instance, if a quote is set for 36 months, with a 20% discount, I'd like to have that information reflected in the quote & on the deal. I don't mind whether this information is inputted on the deal or on the quote. Additional fields on the quote such as date on which billing will start are also required.


I'd also like to be able to insert some standard wording into the quotes, e.g. links to our terms & conditions.


I would also like for the customer to be taken through to make payment via GoCardless / Chargebee once the quote is signed.

Occasional Contributor

I'm going to +1 this idea. For us, all it would really need to be is the email editing with a nice logo on the top and the signature options. Plus the ability to save templates.

Regular Contributor

I was just wondering if there was a way to change the default of the document created from Hubspot quotes? E.g. Put some of our own company info in there, t+c's etc. At the moment it looks like you can only add a welcome message and purchase terms, these are helpful but more would be better, with the option to remove them if not needed by the user. Also, would be nice to have the option to hide/show certain aspects such as discounts. The absence of these features leaves us using Pandadocs which is good, but an additional software, which Hubspot is reasonably close to having a viable alternative to.



Occasional Contributor

Please upvote this idea as well:


We think it'd make a lot of sense to the quote generator.

Occasional Contributor

Seconded to all of the above, the current quotation system really doesn't allow the flexibility required to make it useful for most businesses!


Also, quote based workflows only being accessible to enterprise customers seems a little unessecary - I can already automate triggers using the hello sign integration, and I can already create quotes in the interface so the expectation seems to be that we will double our outlay for the platform in order for the prospect to be able to click 'sign' directly on the quote rather than on the hello sign interface. I appreciate there has to be a benefit for the enterprise package over the professional... but this just seems intentionally obstructive.

New Contributor

We are a company with FIVE branches, each with a different physical addresses across the world, and in process of implementation of Hubspot 

We were very surprised - shocked, really - to discover we could not customise the quotes for each of our branches, which makes it virtually useless to us. 


Needless to say that given the cost of a brand domain, this is a major problem for us.


Like it's been mentionned by other users, we also need to be able to add a few information (company registration number, Terms & Conditions...) in order for the quotes to be legal and obviously the need for each region is slightly different.


This was a major selling point when we were considering a replacement CRM system.   (othe CRM's quote templates were 'clunky' but at least we could edit them and we'd could have different templates for each region / product range etc