Customize Quote template/appearance



Could be awesome if we can configurate the proposal / quote template.


HubSpot updates
Apr 29, 2021

Hey team - if you don't know your customer success manager (i.e. CSM) - I would recommend emailing

Apr 29, 2021

@ZMeggyesi we're just putting the finishing touches on the editable version of "Modern" (first of the three standard templates). So, you're welcome to try that out. Contact your CSM and they can help get you into the beta.

Status updated to: In Beta
Apr 29, 2021

Hey team, 


I wanted to post a two-part update. We're really excited to keep moving this feature forward. 


First, for those that are looking to custom quote templates without doing and coding - we hear you! We're actually quite close to releasing an editor that will allow you to change text, images, show/hide sections, etc. for quotes. Currently, we're re-building our standard quote templates (Modern, Basic, Original) so that they can be customized using that editor. We'll also be releasing many more templates in the coming months. Stay tuned! 


Second, for the folks who are using the CMS to code custom templates - we have important news! We're making some changes to quote templates and your action is required. The short version is that we're making some tweaks to templates that will not only make templates easier to build, but will allow them to be connected to the quote template editor I mentioned above (as well as a host of other exciting features). If you have templates, you'll need to make some changes to them to continue using them. These are the changes my message below was alluding to. You can read the full announcement, as well as directions to documentation, on my blog post here:


Thanks for sticking with us - and please continue to participate in our beta and giving us feedback.

Status updated to: In Beta
Dec 2, 2020

Hey folks - Ethan here (the Product Manager of HubSpot Quotes), I wanted to provide an update to those of you that are currently using HubSpot CMS to create custom quote templates. Hundreds of people are creating custom templates and we greatly appreciate the feedback as we make the features even better.


As we have collected feedback, we have realized that some of the features that will make these templates even more powerful, flexible, and easier to use will require that we make some changes to the underlying schema of these templates in the future. So, if you want to take advantage of new features coming dowmn the pipe, you should be prepared to make some changes to your templates. We'll do our best to make the required changes as minimal as possible. 


To be clear: you do not need to take any action at this time.


Your templates will continue to work as expected. However, you should expect to have to make some updates in Q1/Q2. We wanted to give you a heads up as soon as possible. I will update you as soon as we know exactly what changes you'll need to make in order to take advantage of new features. In the meantime, just keep an eye on this thread. 


Thank you for working with us - I'm excited to keep making these features even better.

Sep 30, 2020

Hey folks - I was wondering how everyone is creating quote templates today. For those not exclusively using HubSpot quote templates, can I ask you two questions?

1. Did you build your quote/proposal template from scratch? Or did you use a pre-made template?

2. What is the solution you're currently using to build quote/proposal templates when you're not using the default HubSpot quote templates?

Status updated to: In Beta
Sep 30, 2020

Hey team - my name is Ethan Kopit and I'm the new Product Manager of HubSpot Quotes. The beta of our quote/proposal customization tools is now available. If you'd like to try it out, contact your Customer Success Manager and they'll help you get access. 


Whether you've had a chance to use the new quotes customization features or not, we're actively seeking feedback on how to make Quotes better. If you'd like to give us some feedback, fill out this form: If you're interested in being interviewed by myself and the CPQ Designer, Nate, leave your email at the end of the form. 


Thank you so much for your support and, as always, thank you for the feedback!

Aug 26, 2020

Hi all!  


Our beta for Sales + Marketing/CMS Pro+ customers is presently underway.  This functionality allows your developers to customize the HTML/CSS of the Quote templates to pixel perfection.   If you meet this criteria for the beta, please shoot me a message with your hub ID.  We will get you access as soon as possible - at this time we are onboarding a limited number of customers at a time.


Regarding the above feedback - we are indeed planning and building iterations that do not require coding knowledge.  We agree this is an important part of enabling customization of quotes!


@QDagault  @finn - regarding the packaging of this, totally understand! The requirement is intended to only be a restriction during this beta process.. Initially, our template customization for Quotes uses the power of the CMS and Design Manager, which are presently not features available in Sales Hub.  We are working and planning around having customization solutions that are available to users with only Sales, too.  Thanks in advance while we work through this beta! 🙂 

May 26, 2020

Thanks for all the interest!  I will report back with all of you when the beta becomes available.

374 Replies

We have been working with our team to create some customized quotes but are running into some issues.  Could someone help us review a couple of technical items? 




Our customer success manager has told me that our beta application is now live but I have no idea where/how to edit these templates. Can anyone help? Thank you.



HubSpot Employee

Hi all

Please reach out to your CSM for further details about these features.

You have to look at the design manager in order to start customizing your quote. 

Thank you


Hey guys.  Daft question time.  I have the QUOTE_PROPS.hs_expiration_date with a value.


I am trying to pass it through the datetimeformat filter. Following the HUBL instructions 

content.updated|datetimeformat('%B %e, %Y')

So, it appears as..

{{ QUOTE_PROPS.hs_expiration_date|datetimeformat('%B %e, %Y') }}


Problem is, the interpreter doesn't like it...

Syntax error in "QUOTE_PROPS.hs_lastmodifieddate|datetimeformat('%B %e, %Y')"


Meaning I can't publish the amendment.   


From what I can tell, the value hs_expiration_date is a timestamp.    Do I need to do a cast or something?  I believe it to be a timestamp already so a little bit confused.









@ethankopit Ethan, I'm wondering if this Beta includes functionality to customize the Quote ID. The format that you have today is complicating the integration with what we use today. 


Let us know. Thanks,



Hi, I would like to get access to the beta version, please. 


I was a bit surprised that the "Download quote" and "Print quote" buttons are not at the bottom of the default quote and proposal templates.  Can someone point me in the right direction to add these buttons to the bottom of the templates?




Top Contributor | Partner

I was really excited to hear about the new CPQ features that are coming soon, but I understand that unless you have Marketing or CMS Pro, you still won't be able to customise proposal/quote templates. Our HubSpot clients using Sales Pro need much more control over the look and feel of the Quote template without having to resort to third party add-ons and paying 'extra' for the quote to look nicer, when they've already invested in a sales solution. I have a lot of experience in CPQ solutions and would love to speak to the CPQ product team about what's needed as standard by medium-sized organisations. Thanks in advance @hroberts 😃 


The customisable Quote template needs to work in the drag and drop design manager editor. We have both Sales Pro and Marketing and Hubspot CMS but having to rely on coding skills puts a big barrier between our business need and our ability to customise the quote template.  We also need to be able to quickly and easily pull data across from 3rd party systems into tagged fields in the quote template (for example, Quote numbers are raised in our Xero accounting package, not from within Hubspot). When can we expect to see a propoer drag and drop implementation? Also, we need to be able to remove all the standard templates from the dropdown because we don't want our staff having a free-for-all on what style they might prefer. There is no clear guidance as to how to remove unwanted templates (but then maybe that's buried in code that non-coders can't find or read easily)? @hubspot team, it's a start, but you really need to put some more resource behind this and listen carefully to what your loyal SME customers are telling you.




I am using the beta version of the Quotes. Can someone tell me if I can hide the total / sub totals?

For the first version of the quote, our clients want to choose between several options before making their decision and then totals and subtotals are not relevant.



@DebbyDC  - we cloned the Tall template and then edited that so it worked for our needs.  Editing is just like html/css development.   The data is passed in from hubspot  and there's the HUBL language to manipulate what gets delivered to the screen. 

Top Contributor

@DebbyDC just clone the template and search for total / subtotal in the source code. If you are experienced in HTML/CSS it shouldnt be complicated to delete those in your quote then. Did something similar in my quotes already. 



@petercwilson ,  @rwolupo rwopop


do you two folks do 'Greek' in your spare time ???? 😃


What you are suggesting is OK if you have a good grasp of HTML , CSS, HUBL etc, but for us mere mortals we are still waiting on a 'drag-n-drop' version   😟

Top Contributor

@Alan-Online of course ... drag and drop, WYSIWYG would be nice ... but ... thats not you can expect at this stage of development i guess


@Alan-Onlinesure, that's understandable - and we want that, as well.  It doesn't do, to tie up developers on something that could ultimately be done with a drag n drop tool.  With the tool not available as yet we've had to make do.  We have passed our feedback into the hubspot developers.   


A possible item (5) could be:

- Tagging quote items as "optional".

- These optional items should get an additional total section with a separate sum "Optional items in total".


We are a parent company of 14 smaller life science brands... The inability to rebrand or change addresses for a global business is driving us a bit crazy.   

When working through the three templates I understand having mulitple custom templates is not available right now.  A simple implementation for us with multiple locations/units would be to choose from a drop down list of pre-loaded emails (like if you were checking out anywhere) and better be able to select which image to be shown for the "sending company"
3hubspot changes.png


Hiya @KezzaM   have you been able to 'clone' the templates to give you different branding?   Although have to admit, 14 different brands seems like a lot of work.  I've only got 2, that's enough.


@petercwilson there is no cloning for templates I can find. The issue lies that the base data is our parent company and that is the default for the image and the address.  All other addresses need to be manually added as far as I can see.   

This honestly seems like a simple thing to do... to have a choice of addresses for a company.  Even if that means we forgo having a logo on the invoice for now.


@KezzaM  for our quote customisation (we joined the beta), we've had to use the built-in HTML developer tools, but have used them to clone the "Tall" template and then customise the clone so all of our branding is embedded within it, using files uploaded to the files library.     You might have to consider doing the same for the time being.   🙂