HubSpot Ideas


Customize Meeting Reminder & Meeting Booked Emails

It would be great to be able to change the default meeting reminder email or meeting booked email when creating a scheduling page. The minor customization allowed in the form of additional unformtted text is not enough. It would also be great to be able to make changes to the confirmation email that is sent when a meeting is scheduled.


The current text of the meeting reminder email is:


This is a friendly reminder that we have a meeting booked on:
11 Jun 2018 17:20 EST

I look forward to meeting with you,
HubSpot Updates
November 09, 2021 12:00 PM

Hi Community,


Just leaving a note here to let you all know that we're still following this closely and are currently exploring some ways we can best solve this issue, so that we can plan the work in the future. I'll hold off on updating the status of this idea until we have something set in Planning.




Re: Customize Meeting Reminder Emails - changed to: Not Currently Planned
September 19, 2021 03:34 PM

Hi Community!


Wanted to share an update with every here to give some visibility in what the Meetings and Scheduling team is working on, where this problem/idea might fall in priority, and how we are currently thinking about solving it.


The team is currently in progress working on these 2 projects:

1. The ability to insert specific, clickable times into email

2. The ability for attendees to cancel and reschedule using the Meetings scheduling experience (idea here)


Once these projects are completed, we plan to make some big updates to the scheduling experience from a contact record in the CRM, which we plan should solve this problem and greatly expand the use-cases, flexibily, and convenience for scheduling 1-off meetings. 


Following that project, we will be reassessing our major priorities, one of which will be the ability customize/personalize the automated experiences in Meetings. At this stage, we exploring the idea of including 'embedded automation' into Meetings. This would allow for us to leverage the power of Workflows automation to "build" customized flows of reminder emails and more. Beyond work in Meetings, this would also incorporate making meeting/scheduling data more accessible and useful in Workflows for a number of use-cases that we want to support and improve in the scheduling experience.


As we progress in our current priorities we will update here with more details on timing and plans. 

October 05, 2020 01:48 PM

Hi Community,


Just wanted to provide an update here that this is still not currently planned this year, but we are continuing to follow this thread, and I will post here again once we are ready to begin reviewing to be prioritized for upcoming work.


Thanks everyone for your feedback and patience! 

Re: Customize Meeting Reminder Emails - changed to: Not Currently Planned
April 27, 2020 03:37 PM

Hi Communnity,


Thank you all for sharing your feedback!


For transparency I am updating this issue from "In Planning" to "Not Currently Planned" because we wont be able to get to this in the next quarter. This is one of the top ideas in Meeting, so we will watch this closely and I will make sure to update here periodically until we have a better idea for next steps.




272 Replies
Contributor | Platinum Partner

Yep. They have an area for custom content in It would be great if we have it on HS meeting emails too.


It is funny that when Hubspot is the one to schedule a meeting, they send a personalized reminder with your name and the link for the meeting, however we as users, are not able to do that. So many upvotes, so much time passed, and yet not prioriterized.


How long does it take until hubspot takes action.

It’s because they use a third party company to do this. Odd, I know

Can you please look into adding the meeting title and meeting description into the email notification?


100% upvote!  Please, Hubspot, help us 🙂


I can't believe it is not possible not only to personalize this message but not even to edit it - This is a FAIL on HubSpot's part. This is where we often make our first impression and a generic email is not how we want to represent HubSpot as a partner


Upvote, thought this feature would be a must. 


Upvote! We need this feature!


We need this to be a workflow. We have so much power in workflows, but not a lot of great usage for core functions of our business.


Meeting reminders, sms date and time properties. Please make this happen! I want to kill off using other apps and a fulltime meeting scheduler.


We need this HS! 


I second this proposal


What's taking so long for this? This is such a necessity 


We could really use this feature! Everyone upvote!


Highlight beendest Feature. Everybody upvote pls!


Sad to see this was suggested in 2018 and it's been 3 years without any progress. This upgrade is essential. Not everyone might use the Meetings tool specifically for in person meetings. I personally use it as a pickup system for my clients or for virtual meetings as my initial point of contact for prospects. It's irrelevant that it says "we will be talking about the following" when my description has nothing to do with talking points or a meeting where I will personally meet them. The closing salutation is redundant/irrelevant because I have my signature added and again I'm not meeting everyone in person.


Screen Shot 2021-08-09 at 3.57.08 PM.png


Being able to customise the email notification (content, when they are sent, links etc) should be a no brainer. The current email causes more confusion with first-time bookers and regulars who use my link to book meetings with me. 


This is crazy this is not able to be updated yet?! Cmon Hubspot!


Please just delete the standard text so that we can start blank.


It would be great to be able to fully draft/design the confirmation and reminder emails (w/ branding) - only have the date & time & location/virtual link autofill. Hope this is at the top of the list for next quarter - it's important!


This is a "no-brainer" - can't believe it hasn't been done already.