It would be great to be able to change the default meeting reminder email or meeting booked email when creating a scheduling page. The minor customization allowed in the form of additional unformtted text is not enough. It would also be great to be able to make changes to the confirmation email that is sent when a meeting is scheduled.
The current text of the meeting reminder email is:
Hello,
This is a friendly reminder that we have a meeting booked on: 11 Jun 2018 17:20 EST
YES. It is beyond weird that we can't even preview what this email would look like. I would never say " I look forward to meeting with you". I'm much less formal and approachable in my communications. Yikes. If you're not going to let us customize or even view the thing, please god at least remove the phrasing that looks like we wrote it.
Agree with other feedback, in an ideal world Hubspot would support this out of the box.
I ended up creating a little tool that lets you create a custom confirmation email just to see if it was possible. Here's a short video showing it in action.
Feel free to reach out if you're interested in trying it.
We need to add simple text stating whether or not there is a fee associated with their meeting and were not able to do so. I hope this is on the radar for the team to update soon!
I recently ran into this challenge myself when a law firm I work with wanted to include a map of their location and some tips for meeting preparation in their reminder emails. I came up with a workaround that I documented here. Hope it helps some of you!
Hubspot leaders: you have to tackle this asap. There really is no excuse to not giving us the ability to customize what is today a wholly impersonal meeting confirmation email. It's horrendous. With the global subscriber base that you have, with Calendly making online calendar scheduling and customization ubiquitous, how is it possible that a platform as Awesome as Hubspot, can't get this done, and fast? Please get to this asap!
I think this will be a very beneficial update, so I hope it is scheduled in soon.
My clients use the meetings tool as a property viewing booking tool, and we have to use the standard confirmation and reminders as that's the only way to get a date and time into an email. But they're very plain and my clients would prefer the ability to brand this up. And I have some clients who would need different branding for each meetings booking calendar, as they manage multiple brands.
Loved finding that other have identified this limitation in a seemingly otherwise almost limitless tool. Did not love finding that after 3 years, it's "not currently planned". Bummer. Was Really hoping to get rid of Calendly but...
AGREED. Would love to be able to add our own branding and messaging to the confirmation emails and reminders AND on the pop-up confirmation that shows before it redirects to a designated landing page. The pastel check mark design is very off-brand and would like to add our own logo and message to the confirmation pop-up. This small detail would go a long way!
Yes, this would be very helpful. Sometimes our meetings are booked with the wrong people. Without the ability to include additional information in the email, it is hard for them to remember to check Hubspot. Our support team does meetings and does not use Hubspot all that much. I'd like to include additional information in the email so they can quickly check it that way.
This update is strongly needed as our customers are increasingly bewildered by the lack of context they receive about the meeting they have just booked with us.
