HubSpot Ideas

DiegoPI

Customize Meeting Reminder & Meeting Booked Emails

It would be great to be able to change the default meeting reminder email or meeting booked email when creating a scheduling page. The minor customization allowed in the form of additional unformtted text is not enough. It would also be great to be able to make changes to the confirmation email that is sent when a meeting is scheduled.

 

The current text of the meeting reminder email is:

Hello,

This is a friendly reminder that we have a meeting booked on:
11 Jun 2018 17:20 EST

I look forward to meeting with you,
356 Replies
AEscobar30
Member

I'd like to add the Zoom link Zoom creates for the meeting inside the email.  I have so many people show up late because they need help finding link for Zoom.

SkeeStylus
Top Contributor | Gold Partner

@AEscobar30 you can do this already. If you enable the Zoom integration everyone on your zoom account will be able to add their unique Zoom meeting link to the calendar invite that goes out to those who book a meeting with you. You can even configure it to allow them to add others to the meeting. Hope that helps. DM me if you need more help.

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DBerger
Participant
Got it on Zoom. But what about Google Meet? Can you include a Google Meet
link in reminder email?
NLeibundgut
Member

agree!

LOrmerod
Member

This is still an issue and would love to be added back to a roadmap. A generic email is so unprofessional to receive and I'm not sure how BRANDING wasn't considered an important design element in the development of this tool.

DBerger
Participant
Yeah being able to brand it is also needed, good call.
GSemeraro
Participant

I confirm that it is truly a serious shortcoming and greatly limits communication. Moreover, in many cases, given the incorrect translation into Italian, it has created numerous misunderstandings about whether the meeting was online or in person.

John260
Member

You guys need to look at GReminders - Its got a good Hubspot integration and does ALL this stuff you are commenting about here.   Email/SMS/Voice Reminders, Custom Templates, set the schedules (24 hours, 1 weekday, 1 hour, prior, etc...), include zoom/webex/google meet/ms teams links, any language, etc.....    https://www.greminders.com/hubspot

xoriola
Member | Diamond Partner

+1

SMeher
Member

It would be great to send the Zoom meeting links when sending a reminder emails

SPellan
Member

We need this asap

HKelley2
Member

Yes, our team as specific instructions we want to send out when someone books a call with us. Please allow this feature to be created. 

TSiri
Contributor

You can do some of this now - not with the confirmation but with the reminder(s) under Automation, when creating the Meeting:

TSiri_0-1742579415324.png
Hope that helps?

 

JvanderSteen9
Member

Any news on this? I want to change the automatic confirmation e-mail because it is inaccessible. The colors don't have enough contrast.

Since I'm using Hubspot for promoting accessibility I can't use these emails like this.

christa
Contributor

What is the status of this idea @MParham  ? Would like to have an update since it looks like there is a lot of interest and the idea went into planning and out of planning and back to planning? Can we expect to have customizing ability for these meeting confirmation and other transactional emails related to sales scheduling experiences?

KAnderson74
Member

Is there any update on this? It seems strange that I can't change the confirmation email personalization in the default footer. Screenshot 2025-06-10 at 3.53.29 PM.jpg