HubSpot Ideas

shaimoom

Customize Form Submission Notification Email

In the Form Options, there is a section where we can add email addresses who get "Notified when submitted". There is an automated email that gets sent that currently cannot be customized. Can we get access to customize this email?

95 Replies
Sean_Baker
Member

+1

PThomas
Participant

Please give us the ability to customize the fields on these emails. At the very least add a contact owner field.

CPartridge
Member

This would be very helpful.

 

Currently, notification email titles are simply "New Submission on Hubspot Form "form name", and the preview does not include any information about the new contact.

 

It would be great to customize these so that the contact email address/ company name appears in the email title, so we can quickly scan through and see what type of enquiry it may be.

HWarner1
Member

I have had to implement a workflow workaround but would be much easier moving forward to edit the notification forms easily depending on where they are going and what information is required.

BK-EP
Participant

WOW, 

 

I cannot believe it has been 5 years from the very first request and still you arent able to edit something so simple and that it is key for the team. 

 

Hubspot, please start listening to your customers.

 

RMenezes
Contributor

I want to customize this to add Original Source. When receiving form submissions, I, as a marketer, not only want to see the submission info but also where it came from. I can do this while going to the actual form submissions or clicking on the contact record but it would be helpful to have it in the submission notification email itself.

KMallinson
Member

Original query submitted Feb 2017, and now 7 years later..... no response at all from HubSpot?

This seems like very basic functionality that we should be able to amend and Brand these notifications with an Enterprise license!

 

IDollimore
Participant

Just asked support about this and would be nice to have

THoang
Participant

Still no way to do this other than adding an internal email in the workflow?

esteeratliff
Contributor

We would love to have this option to enable us to add additional fields to what people see when they get the "New submission on HubSpot Form" email.

lynmartin
Member

Yes please! The subject line is way too long, and the info you want to see is at the end, where it gets cut off... 

bCubbit
Participant

Would be a nice feature...

DJames79
Participant

This is exactly what I need. I want to choose what appears in the notification, add things like source, and edit the subject line so I don't waste the first half telling me it's a notification from HubSpot but what it actual is. A workflow is a work around for this and just adds complexity, when we should be able to edit in the system. Pretty Please!

BWPPF
Participant

Please add this!

RFlemingASTA
Member

The ability to modify internal email submission notifications with our own logos, instead of Hubspots, is requested.