Customize Customer Support Survey Domain

Currently when customers receive the Customer Support Survey and they wish to rate us, they will click a rating, and a new window opens in their browser where they fill out the Customer Support Survey form. However, this windows opens in the browser with the domain:


We would very much like to have this open within our own company domain. Ideally customers should be none the wiser about whether we use Hubspot or not.

HubSpot updates
1 Reply
Occasional Contributor

This has been a constant complaint of mine for using hubspot re previous products that didn't have this functionality. From a branding perspective, it prohibits us from using the product until, as OP states, the customers will be none the wiser about whether we use hubspot. Hubspot should prioritize this functionality with new product releases.