HubSpot Ideas

Ballina

Customisable Social Media Video Thumbnail

When scheduling your social media posts for video content, the system does not allow you to customise the thumbnail. It creates an autoplay thumbnail based on the first frame. 

 

Therefore in order to customise the thumbnail for social media video posts, you have to go directly to the social media platform to upload the content and select the thumbnail that you want. 

 

This defeats the purpose of using hubspot to manage your social media content if you require customised thumbnails. 

HubSpot Updates
Delivered
September 12, 2023 10:31 AM

Hi all, you can now select the thumbnail for your video content and it will be maintained on the social network.  

 

  1. From the social composer, select the video icon
  2. Hover over the video you want to edit and select "details"
  3. On the file details screen, scroll down and select "change"
  4. This will direct you to Hubspot files, where you can select "change thumbnail image"  
  5. The video preview will display the new thumbnail selected

Please note on some social networks videos will auto play. 

Feel free to send me a DM if you have any questions or issues!

42 Replies
Leeyman
HubSpot Product Team

Hi all, you can now select the thumbnail for your video content and it will be maintained on the social network.  

 

  1. From the social composer, select the video icon
  2. Hover over the video you want to edit and select "details"
  3. On the file details screen, scroll down and select "change"
  4. This will direct you to Hubspot files, where you can select "change thumbnail image"  
  5. The video preview will display the new thumbnail selected

Please note on some social networks videos will auto play. 

Feel free to send me a DM if you have any questions or issues!

Petter
Contributor | Elite Partner

@Leeyman Great news!! thank you for this update 😀