Customisable Social Media Video Thumbnail

Ballina

When scheduling your social media posts for video content, the system does not allow you to customise the thumbnail. It creates an autoplay thumbnail based on the first frame. 

 

Therefore in order to customise the thumbnail for social media video posts, you have to go directly to the social media platform to upload the content and select the thumbnail that you want. 

 

This defeats the purpose of using hubspot to manage your social media content if you require customised thumbnails. 

10 Replies
hellis
Member | Diamond Partner

I totally agree with this! We definitely need an update allowing for this feature. 

LGrundhoefer
Participant

1000%

ChrisChambers
Member

This is something that we're also very keen to be able to do as well.  

Edyta7510
Top Contributor

We REALLY need this!!!

 

mmleziva
Participant

Definitely need this!

michaelk
Member | Gold Partner

Absolutely need it. It's avaialbe in all other areas of HubSpot so makes sense to have it here if we want to keep managing everything from a central hub.

Petter
Contributor | Diamond Partner

Yep! Totally need this feature . 

ghigginbothem
Member

100% need this. 

Kyle_Turner
Member

We are struggling with this as well. Altering the first frame sometimes works, but that can result an annoying flash when auto-played and is unreliable.  You get better results posting natively, but that is time-consuming and defeats the purpose of the marketing hub social tools and campaign functions.

TWilloughby
Member

Really need this to be implemented.