Hi all! We now have a customer portal feature in public beta for Service Hub Professional and Enterprise customers. Thank you so much for all of your feedback to date; we appreciate it so much!
We will be expanding the beta over the coming weeks and months. For those who would like access:
If you have already DM'ed me for access to this beta: I have made a note of your details and will add this feature to your account in the coming weeks, if it is not already there!
If you have not already contacted me or your CSM about this feature: Please submit this form with your details. There will be a delay to get access, but the feature will be in your account in the coming weeks.
@FAvédian & @mikloso happy to take down your details for the beta. Would you pleasee send me a direct message with your email and HubSpot portal ID? Thanks!
@FAvédian & @mikloso happy to take down your details for the beta. Would you pleasee send me a direct message with your email and HubSpot portal ID? Thanks!
This feature would be very beneficial to us as well. Exposing a customer facing ticket portal would be a great add. We would love to be a part of this beta!
Tilly, can we be added to the Beta as well? I was considering custom building something with the API but would much rather see the tool just integrated as part of Hubspot.
Would definitely want to be involved in the beta for this as well. We have many clients absolutely desperate for this sort of visibility and it would save us a huge amount of administrative effort as well e.g. minimising backwards and forwards correspondence between technical teams and clients.
