Allow customers to log in and see their Ticket inbox, history, statuses, replies etc.
Ideally integrate this with Knowedge Base too.
Hi all! We now have a customer portal feature in public beta for Service Hub Professional and Enterprise customers. Thank you so much for all of your feedback to date; we appreciate it so much!
We will be expanding the beta over the coming weeks and months. For those who would like access:
By accessing our beta, you agree to the
Hi folks! Please DM me with your portal ID and email address if you are interested in participating in the beta. Thanks!
Hi all! Thank you so much for the feedback and for your patience. I'm updating the status of this idea to "In planning."
We plan to have a beta open up later this year, and I will be sure to post additional updates here as the timeline becomes more clear.
We are currently reviewing bringing this feature to Service Hub and will update this post when more information is available
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