HubSpot Ideas

SEnoksen

Customer journey reports for Companies

The customer journey reports tool is nice, but it would be even better to be able to use the same type of reports tool for companies. We use Companies as new customers, but we use contacts when gathering leads and also online users for our online store. 

 

EX: Company gets lifecycle stage = Customer > first deal create date > next/second deal create date > Last deal creat date is more than 6 months.

 

Maybe you can do this through the other reporting tools, but it would be really interesting to see how long our customers take to shop for the first and second time, and also use this tool to find out how many we are "loosing" within 6 months to a year.