HubSpot Ideas

darshan_ikhokha

Customer Feedback Survey Results

Customer Feedback Survey Results should simply save under a contact property for easy usage with notifications.

2 Replies
YiRui_Chua
HubSpot Employee

Hi team,

 

commenting for a customer here.

I understand we have contact properties such as "Last NPS Score". However, this is limited to feedback survey only.

Can we have similar properties for CSAT surveys and in the near future, custom surveys too!

As mentioned, this is key for internal notification. thanks!

Peta_APB
Contributor | Gold Partner

This is desperately needed. Same functionality is needed for CSAT surveys.