HubSpot Ideas

TuHoang

Custom fonts for Chat Inboxes

Please add options to choose Fonts for Chat feature. We have a simimar feature already in Form.

 

Thank you very much,

Tu

HubSpot-Updates
Status aktualisiert zu: Idea Submitted
July 20, 2021 07:05 AM

July 20, 2021 07:05 AM

Thank you for calling this out and being such engaged users. We will look into adding the option to change fonts in the live chat communication channel. I will update this post when we have more information. 

9 Kommentare
TuHoang
Teilnehmer/-in

The default font in Live Chat does not support Unicode well. Please let us choose other fonts.

imc123
Teilnehmer/-in

Similar issue with the Inbox - no control over font setting. Would be a nice feature to have.

lightboxx
Teilnehmer/-in

Love this idea. Would love to set a custom font to match our brand identity

EricRthePM
HubSpot-Produktteam

Thank you for calling this out and being such engaged users. We will look into adding the option to change fonts in the live chat communication channel. I will update this post when we have more information. 

Status aktualisiert zu: Idea Submitted
EricRthePM
HubSpot-Produktteam
 
Quinten_
Teilnehmer/-in | Partner

@EricRthePM , it has been almost a year. Any updates on this?

economize
Teilnehmer/-in

This is really important as chatboxes are present throughout the site - it's a simple feature request as well. Please prioritize this.

RBradbury5
Mitglied

Very important, and not a hard fix? At the least, fix the chat font size by giving options. The default, non-changeable font is tiny -- makes the entire chat and bot feature unusable for half of people over 50 years old, as well as many visually impaired people. that's a HUGE audience to shut out, as well as a serious accessibility flaw. Come on Hubspot!

SSchwiecker
Mitglied

Also searching for using different fonts for the chat widget. Is this really still not possible?