HubSpot Ideas

GlynC

Custom Reporting for Starter to be aligned to number of Custom Properties.

Currently there is a big gap in the Marketing Hub plans in terms of price and capability between Starter and Professional, but not so much between Free and Starter. One area specifically is the Custom Reporting that is not provided for a Starter. A person wanting to move from Free to Starter with an increase from 10 to 1000 custom properties would naturally expect to be able to report on those properties. Currently that is not available and is a deterrent to moving from a Free service to a paid service, especially for all the low-income small community-based businesses. Further, the 1000 custom properties are excessive for a Starter and does not increase for Professional. With Free at 10 customer properties, perhaps Starter could be set to 100 custom properties. By granting Starter with the ability to have say 10 Custom Reports aligned with the reduced number of 100 Custom Properties would then be consistent with say a Professional that would have 100 Custom Reports aligned with 1000 Custom Properties.

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