I'm happy to say this is now in public beta and has been featured in our monthly spotlight!
Hi HubSpot Community,
My name is Joe, I'm the Ideas Forum Manager. I wanted to thank you for your thoughtful comments on this post as they help us build a better product.
This is a very good idea and definitely something we've been looking at building for some time. I'm happy to say our teams are currently actively working on adding more customization options into the Feedback tool. We'll be looking at adding a lot of different kinds of customization in the future - the first set of features will focus on being able to ask multiple questions, enabling you to gain a better understanding of your customers sentiment, motivations and needs.
I am changing the status of this thread to In Planning as our teams are working on a plan to build and release this feature. We'll be updating this thread as we make progress.
Hi Sumaira, thanks for the idea! We're working on providing you with the ability to customize the survey with personalization tokens. Curious to hear why you're looking to create paragraphs in the intro?
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