In need for the ability to select "create task to follow up in X days" directly in the Conversation Inbox. Currently, this feature is only available in the Contact page and therefore is quite inconvenient for teams who handle customer conversations in the Inbox and need to set up a reminder to follow up.
YES PLEASE! The person in charge of our inbox allocates tasks to team members. Having to go to client card each time to create task and then back to inbox again is a huge waste of time and not very efficient.
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