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Creating multiple unsubscribe preferences

lukebale

Is there a way to create multiple subscription types for people wanting to unsubscribe from communications.

eg events, products, newsletters, market news

 

Currently, we only have one which is 'unsubscribe from all' which doesn't really help

2 Replies
Harry_H
Participant

This would be helpful for our company, too.  It would be great to have the option of only displaying the subscription that the contact is subscribed to.  In addition to our business-related subscription types, we have an occasional newsletter that we send to our retirees.   We'd like to send that via HubSpot, but one of our marketing managers is adamant that she doesn't want to see that option show up when one of her contacts unsubscribes from her newsletter.

PJohns
Contributor

Please can this feature be added to HubSpot. We are loosing subscribers to other subscription types they need to remain in because of this. 😞

 

We may have to go back to Mail Chimp otherwise! Noooooooo....

 

To be able to unsubscribe from the subscription type used for that email please.

 

Thanks