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Status: Idea Submitted
ADzapo
Submitted by on ‎May 9, 2022 11:49 AM

Creating mandatory and private views

It would be great if the Super Admin can choose which views should be seen in Conversations > Inbox section, and also to allow the agents to create their own personal views to keep track of their cases in a better way. Being able to move the cards up and down would also be wonderful. At the moment, every view is public and once the team will expand, it will be very messy to visualize all the views without having to constantly scroll up and down.

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