Create tickets from emails forwarded to Conversations
Submitted by huddlehouse on 07-27-2018 09:48
We have been using Zendesk. They have a feature where we can forward an email from the client to an email address & it would create a ticket from that, but for the person who emailed me. In hupspot it creates a ticket for me and assigns me to it haha. Is there a way to change that?