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Create and share task queues with other users

I created some queues for my tasks to organize the tasks.  Sometimes I need to pass a task to someone else to complete.  It would be great to have the ability to share queues, so shared tasks in a queue would already appear in the correct queue for the person who inherit the task.

HubSpot updates
Create and share task queues with other usersÉquipe de développement de HubSpot
10-28-2019

@timwright @TommyG - this feature is currently under development. I will update the issue status to "In Beta" once the feature is available. Stay tuned. 

Create and share task queues with other usersÉquipe de développement de HubSpot
changed to: In Planning
08-01-2019

Hi HubSpot Community,

 

Scott from the product team here.  We are priotizing this work in the coming weeks have a prototype ready for feedback. If anyone would like to participate in our usability testing next week, please submit your name on the following form and we'll reach out to schedule a time with you: https://forms.gle/LPUbTTsawgkU4d9e7

 

Here's a sneak peak of the feature:

 

Tasks_Main_W_Shared_Queue.png

 

We'll use this time as an opportunity to chat through your use case and to walk you through our proposed solution. 

 

Thank you!

Scott

Create and share task queues with other usersÉquipe de développement de HubSpot
changed to: In Planning
02-12-2019

Create and share task queues with other usersÉquipe de développement de HubSpot
02-12-2019

Thanks for the feedback. This is something we do plan on working on in the near future. The development team needs to do some final planning but expect this functionally at some point in Q2 this year. 

96 Commentaires
mallan
Nouveau contributeur

Please add a view to tasks that shows who created the task.

 

For example I want to view all tasks assigned to me by one individual user or team member. 

 

Thanks

johnnyvig_old
Nouveau contributeur

It would be really helpful as an administrator of the CRM, to setup a call queue for my sales agents. Perhaps from a list or a set of criteria. Or from the contacts screen but assign them to a different agent than myself. It would be a huge help to have this feature added.

Emily2
Contributeur régulier

When I create and assign tasks to any of my collegues, I never know if they completed my task or not - by just looking into the CRM.  It would be great if I could view tasks that I assigned to my collegues.  Also, It would be awesome if I could be notified when someone updates tasks assigned by me.  

candijsmith
Nouveau contributeur

I would like a way to view all of the tasks assigned to my team. We can create custom views in the other modules but not in tasks. Currently, I have to filter per individual team member only. Having a way to filter tasks by team would simplify managing my team's workload and also allow members of other teams visibility into each each other's activities.

candijsmith
Nouveau contributeur

I would like a way to view all of the tasks assigned to my team. We can create custom views in the other modules but not in tasks. Currently, I have to filter per individual team member only. Having a way to filter tasks by team would simplify managing my team's workload and also allow members of other teams visibility into each each other's activities.

tabbs
Contributeur occasionnel

Just came looking for an answer to this myself...
We have sales people who need to share workload on task queues and this would be a powerful tool to add.

msjain
Nouveau contributeur

This will be very useful for sales managers. 

amcguire
Nouveau membre

This is a critical need for our team.   On Task Queues – Need the ability to create team level Task Queues or have the ability for one user to be able to assign a task to another user's defined Task Queues.  Scenario -  Outside Sales rep creating call list for their Inside Sales rep to execute.

Elbarto
Nouveau membre

This would be a very usefull addition for sure!

2849775
Nouveau contributeur

We also want to se this happen Smiley heureux Would be awesome to share some task queues. 

 

//Tommy