Create and share task queues with other users

I created some queues for my tasks to organize the tasks.  Sometimes I need to pass a task to someone else to complete.  It would be great to have the ability to share queues, so shared tasks in a queue would already appear in the correct queue for the person who inherit the task.

HubSpot updates
Create and share task queues with other usersHubSpot Product Team
changed to: In Planning
3 weeks ago

Hi HubSpot Community,

 

Scott from the product team here.  We are priotizing this work in the coming weeks have a prototype ready for feedback. If anyone would like to participate in our usability testing next week, please submit your name on the following form and we'll reach out to schedule a time with you: https://forms.gle/LPUbTTsawgkU4d9e7

 

Here's a sneak peak of the feature:

 

Tasks_Main_W_Shared_Queue.png

 

We'll use this time as an opportunity to chat through your use case and to walk you through our proposed solution. 

 

Thank you!

Scott

Create and share task queues with other usersHubSpot Product Team
changed to: In Planning
3 weeks ago

Create and share task queues with other usersHubSpot Product Team
3 weeks ago

Thanks for the feedback. This is something we do plan on working on in the near future. The development team needs to do some final planning but expect this functionally at some point in Q2 this year. 

88 Replies
loganlyles1
Occasional Contributor

This ABSOLUTELY needs to be added.  To successfully orchestrate outreach to a given account, you need to assign tasks that are visible to a multi-person team.

rprconnect
New Contributor

Quite surprised there are no shared queues!

Nico_Steenkiste
Occasional Contributor

When creating a task you would like to assign to someone else, it is currently not possible to select one of their existing queues. Apparently you can only select your own queues. Which doesn't make sense and is not taken into account when the task is actually created.  It would therefore be very convenient that the available relevant queues appear when selecting the effective assignee before creating the actual task.

mzebib68
Occasional Contributor

bump on the ability to assign task to a team...

jpatrickj
New Contributor

I need this function to effectively delegate tasks. Is there any other way to see tasks of either a team or selected individuals? 

kelseygalarza
Occasional Contributor

Can't believe this isn't available

erica11
Regular Contributor

I would like to be able to assign tasks to a team so multiple people can see it and whoever is free, completes it.

paigetibbits
Occasional Contributor

Would be very helpful for our office as well, as we are using tasks for Health checks and it would be great to be able to assign to the right owners Health check queue. Obviously would be used in other places too but this is where we intended to use it and found we couldn't.

SpiffyTraining
Occasional Contributor

Wait, something must be wrong here... If I'm creating a sales sequence for our BDRs, and it's automatically creating tasks for calls in a queue, how can multiple people use the same sequence? One gets a task and the other goes to the abyss?

DanielaFonseca
Regular Contributor

This would be super helpful, especially when using workflows to automate the creation of tasks.