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Create and share task queues with other users

I created some queues for my tasks to organize the tasks.  Sometimes I need to pass a task to someone else to complete.  It would be great to have the ability to share queues, so shared tasks in a queue would already appear in the correct queue for the person who inherit the task.

HubSpot updates
Create and share task queues with other usersHubSpot製品開発チーム
10-28-2019

@timwright @TommyG - this feature is currently under development. I will update the issue status to "In Beta" once the feature is available. Stay tuned. 

Create and share task queues with other usersHubSpot製品開発チーム
changed to: In Planning
08-01-2019

Hi HubSpot Community,

 

Scott from the product team here.  We are priotizing this work in the coming weeks have a prototype ready for feedback. If anyone would like to participate in our usability testing next week, please submit your name on the following form and we'll reach out to schedule a time with you: https://forms.gle/LPUbTTsawgkU4d9e7

 

Here's a sneak peak of the feature:

 

Tasks_Main_W_Shared_Queue.png

 

We'll use this time as an opportunity to chat through your use case and to walk you through our proposed solution. 

 

Thank you!

Scott

Create and share task queues with other usersHubSpot製品開発チーム
changed to: In Planning
02-12-2019

Create and share task queues with other usersHubSpot製品開発チーム
02-12-2019

Thanks for the feedback. This is something we do plan on working on in the near future. The development team needs to do some final planning but expect this functionally at some point in Q2 this year. 

96件のコメント
mphnyc
常連投稿者

This is a really really important feature. 

 

Use Case: I have LDRs (Lead Develop Reps) to whom I would like to assign tasks in a queue (as in, what we did when we had the "Call Queue").  I don't want to own them, I want the LDR to own them and I need them to be able to see a Queue that I created... and shared quuees that can be seen by the team. 

 

Thank you 

WarrenE
一般投稿者

Support this idea, with the addition of the "HubSpot Teams" feature that was released a few months ago, it would be great to be able view tasks esp. overdue tasks per team.

 

The custom reporting add-on also has very limited functionality around engagement reporting. The one "incomplete tasks" is not that informative (although you can filter by team). Ideally we should have a Kanban board for "Teams":

Filter by Team.png

 

 

 

 

Wiingaard
新規投稿者

+1.. We need this feature too スマイリー ハッピー 

joso29
新規投稿者

This would be really useful

SpoolJB
新規投稿者

I really need this for my team 

Velipekka
新規投稿者

One up from me as well. Just started as a Sales Manager and I love using queues in my own work. Would be nice to manage my team thorugh them as well.

Walt
新規投稿者

Agreed - not knowing who created the task and when it was created loses accountability with our team

kanioma
常連投稿者

I agree, to be able to share a queue with othert users is really needed. 

Jeanettev
新規投稿者

I agree with the rest. Very much needed in our team. 

ddekoning
新規投稿者

My 2cents: This is an essential feature for organizations that work with different layers of sales personell. As they can now eaily prioritize work that needs to be done ASAP and better comply with KPI's or any other form of analysis on performance.