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Create and share task queues with other users

I created some queues for my tasks to organize the tasks.  Sometimes I need to pass a task to someone else to complete.  It would be great to have the ability to share queues, so shared tasks in a queue would already appear in the correct queue for the person who inherit the task.

HubSpot updates
95 Kommentare
mphnyc
Sachkundiger

This is a really really important feature. 

 

Use Case: I have LDRs (Lead Develop Reps) to whom I would like to assign tasks in a queue (as in, what we did when we had the "Call Queue").  I don't want to own them, I want the LDR to own them and I need them to be able to see a Queue that I created... and shared quuees that can be seen by the team. 

 

Thank you 

WarrenE
Berater

Support this idea, with the addition of the "HubSpot Teams" feature that was released a few months ago, it would be great to be able view tasks esp. overdue tasks per team.

 

The custom reporting add-on also has very limited functionality around engagement reporting. The one "incomplete tasks" is not that informative (although you can filter by team). Ideally we should have a Kanban board for "Teams":

Filter by Team.png

 

 

 

 

Wiingaard
Mitwirkender

+1.. We need this feature too Smiley (fröhlich) 

joso29
Mitwirkender

This would be really useful

SpoolJB
Mitwirkender

I really need this for my team 

Velipekka
Mitwirkender

One up from me as well. Just started as a Sales Manager and I love using queues in my own work. Would be nice to manage my team thorugh them as well.

Walt
Mitwirkender

Agreed - not knowing who created the task and when it was created loses accountability with our team

kanioma
Sachkundiger

I agree, to be able to share a queue with othert users is really needed. 

Jeanettev
Mitwirkender

I agree with the rest. Very much needed in our team. 

ddekoning
Mitwirkender

My 2cents: This is an essential feature for organizations that work with different layers of sales personell. As they can now eaily prioritize work that needs to be done ASAP and better comply with KPI's or any other form of analysis on performance.