Per this thread, I am requesting that you provide us a setting to turn off this feature. It would be ideal if we could turn this off at either at the individual user level or at the admin level. This autosave feature is extremely disruptive to our workflow.
The toggle is now available as a configurable setting for admins. If enabled, it will require users to explicitly click a Save button when editing properties in the CRM UI. Autosave will remain ON by default unless an admin chooses to activate this opt-out setting.
How to get access:
To get access to this toggle, customers will need torequest access by creating a Support ticket.It may take a few days for you to get access after requesting via Support.
This toggle will be available to Pro and Enteprise customers only.
The toggle can be found on the Property Settings page for any object.
The toggle will turn off autosaving for all object types and users on the CRM record page and index page.
Thanks again for your patience while our teams implemented this feature. We hope this helps! 🙂
Hi everyone! My name is Hallie, and I'm an Associate Program Manager on our CXM team here at HubSpot.
Our product team wanted to share an update with you all! They're actively developing an 'opt out' toggle for autosave. This will be available as a configurable setting for admins. If enabled, it will require users to explicitly click a Save button when editing properties in the CRM UI.
Autosave will remain ON by defaultunless an admin chooses to activate this opt-out setting. Our goal with this solution is to offer immediate relief while we consider enhancements to the core problems identified by users (e.g., automation triggers).
Since it's actively being developed, there isn't a hard deadline of when this will be available. However, we are planning to have this available in the coming weeks (aiming for mid-May). I will be sure to update this post as soon as we have confirmation the option is available for our customers. Thanks for all of your patience & for sharing valuable feedback on this feature!
This is the main thing that is stopping an entire trade portal from launching. Reps can create deals, which then trigger several integrations when those deals are set to 'closed won'. It's too easy to do that and then realise something is missed - meanwhile, money is taken, orders are sent for fulfilment, etc etc. Please give the option to bring the save button back. 😞
Hi HubSpot Product Team, I'd like to suggest an improvement regarding how property changes are handled in the system—specifically, the autosave functionality when editing properties. Currently, autosave is triggered instantly upon any selection or change, which often leads to unintended issues:
Incorrect selections are immediately saved, increasing the risk of errors that can affect reporting and data accuracy.
There is a noticeable lagas each change is saved in real time, which slows down productivity—especially when multiple properties need to be edited quickly.
To improve the user experience and reduce these productivity disruptions, I recommendeither removing the autosave featureor, ideally,making it optional or user-configurable. Allowing users to manually save once they’ve finalized their edits would give more control, reduce errors, and enhance performance. Thanks for considering this suggestion!
The toggle is now available as a configurable setting for admins. If enabled, it will require users to explicitly click a Save button when editing properties in the CRM UI. Autosave will remain ON by default unless an admin chooses to activate this opt-out setting.
How to get access:
To get access to this toggle, customers will need torequest access by creating a Support ticket.It may take a few days for you to get access after requesting via Support.
This toggle will be available to Pro and Enteprise customers only.
The toggle can be found on the Property Settings page for any object.
The toggle will turn off autosaving for all object types and users on the CRM record page and index page.
Thanks again for your patience while our teams implemented this feature. We hope this helps! 🙂
It's absurd that customers are forced to bear the burden of HubSpot developers' lack of oversight and negligence in product design. Features should be thoroughly tested and collaboratively reviewed across all internal teams—UI, Workflow, Reporting, and more—before release. It is unacceptable to release features that are poorly conceived or fail to function cohesively within the HubSpot system, expecting customers to effectively "test" them.
@hhiggins this feature is not even close to delivered
Hubspot releases a feature that fails to integrate with their own workflows and the triggers of that workflows!
The community is outraged because this feels like it wasn’t properly tested—or even tested by people who know how workflow trigger work.
Now you added a button to revert changes after listening to the backlash, but it’s half-baked.
The UNDO button is still there even after switching to manual save changes....
Do you even understand the core issue with autosaving properties? How does it make sense to implement an UNDO button without thinking about workflow triggers? At the very least, implementing a grace period for workflow triggers is essential. That’s product development 101.
It literally makes no sense to have an undo button when the saving of a property can still trigger a workflow even tho u pressed UNDO!!!!
It genuinely feels like the team shipping these features don’t fully grasp how HubSpot workflows work.
This lack of understanding is frustrating for those of us who rely on these tools every day. This isn’t just a missed detail; it’s a fundamental oversight that damages trust
Why is the toggle only available for Pro and Enteprise customers only. We have a starter account and have had to turn off all our triggers, which are business critical, as autosave is causing chaos with our zapier integrations
This change, apart from breaking existing processes, makes using HubSpot much more risky and error-prone as the likelihodd of unwanted changes being saved skyrockets! It’s baffling to see such careless design decisions in business software. Reliability and a safe, predictable UI/UX are not optional—they’re essential. This feels like a script-kiddie move, not the behavior of a serious business software vendor. My trust in HubSpot has taken real damage.
We were also experiencing workflow issues, so we've requested the toggle to turn it off for now. Having said that, we want to express to HubSpot dev that if this toggle is ever sunsetted, they need to ensure that the auto-save functionality allows for multiple fields to get updated at the same time, as otherwise it casues issues with conditional field relationship types and workflows.
Glad to see we now have a toggle! Just as a point of feedback though - I see it's only available to Pro and Enterprise customers. Is that also true for conditional logic? The auto-save has made the conditional logic moot since it saves the field whether the additional required properties are updated or not.
