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Create a "Request Access/Permissions" Function for New Portal Users

Status: Idea Submitted
Mark_Ryba
Submitted by Regular Contributor | Elite Partner on ‎Oct 22, 2020 9:10 AM

With HubSpot's settings getting increasingly granular over time, requesting access to client portals is also becoming a bigger point of friction. Instead of having to supply a laundry list of permissions detailing every tab and toggle clients must enable when adding users, it would be much easier to allow the new user to specify which permissions they need within HubSpot itself, then a client or portal administrator can simply "accept" or "deny" those permissions, similar to requesting "edit access" in Google Drive applications.

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1 Reply
WMM_Inbound
Occasional Contributor | Platinum Partner
Occasional Contributor | Platinum Partner
‎Oct 22, 2020 9:25 AM

Yes that would make it a lot easier and also remove the "back and forth" that happens when a permission was forgotten / not granted if the counterpart had to ask their boss to grant it, because then the process starts all over again.