La fonction de suggestion automatique permet d'affiner rapidement votre recherche en suggérant des correspondances possibles au fur et à mesure de la frappe.
It'd be super helpful to identify the contacts that have mark any of our emails as spam, so we can remove them from our database. Currently, the only way is to go and check each email one by one to see any spam report, then click on the contact and remove her/him manually! This is not an efficient way to deal with it at all!!
👍 I agree - I am wanting to find contacts who marked "any" marketing email as SPAM in order to set them as non-marketing contact so I don't have to pay for them. I want to do this as part of a workflow so its automated.
Currently I am maintaining an active list that's filter is made up of "Marketing email activity" for each marketing email with the selection "marked as spam." Not ideal or a proper solution, but the only way I can have it included in a workflow as present.
The other advantage is that it could be incorporated into Lead Scoring a leasier if it was availiable as a "property".
You can export a list of contacts that marked an email as spam under the Email Tools section. Go to Marketing - Email and look on the lefthand side for Email Bounce Tools header. Click that text, and then select Export Unsubscribes and Hard Bounces. A pop up window will appear and you can delete the Unsubscribes and Hard Bounces criteria before exporting the records. Then just re-upload them as an opt-out list.
This obviously doesn't solve for the workflow issue, but it should save some time from you manually looking everyone up.
Yes you can export a list, but it would be great to just have this be a workflow item, something I could filter by. That way a spam report could get an immediate delete/change to non-marketing.
Being able to create exclusion lists of spam complaints and global bounces is really important. We have 1.6M records, exporting and manually plucking them out are both completely unfeasible.
Upvote. Even if you give an option to select all marketing email rather than picking each marketing email and then selecting contact marked as spam, it will be easier for us.
I am honestly a bit dissapointed. How can this not be available? I cant go into the past emails every day and check who marked it as spam. and then ofcourse we need to mark those contacts as non marketing. Its like someone marked the past emails as spam and they are still a marketing contact and emails being sent and not delivered. UPVOTING
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