but it has a MAJOR Fault - you can only send the emails in the workflow in your timezone. Even their example this is a blooper - they use the idea of a birthday to send a coupon but as you can only send this in your timezone and if you have global clients like I do then I could very well be sending them something that arrives not on their birthday but the day after or before!
I wish this came with the ability to set local time zones as well.
HubSpot should roll this out for all object types (company, deal, ticket, and custom objects) since it's only available for contact-based workflows. This feature would make it so much easier to run renewal-based workflows for deals or customer follow-up workflows after a support ticket is closed.
We would definitely need it, too! Especially for a custom object. We have a custom object "pet" for one of our clients that is a veterinary clinic and they want to send out a Happy birthday wish on a pet's birthday. Since currently, it's not possible, we are looking for a workaround that will definitely not be easy to build...
I have an update - this functionality is now possible with a new action (Delay until a date) that's available to all customers using the workflows app. The new delay action allows you to create delays centered around both a calendar date (eg. an event happening on 9/15/22) or centered around a date property (for example the "close date" of a deal). This can be used in any type of workflow, including deal workflows : )
