HubSpot Ideas

GKorff

Cover e-mails for non-responsible viewers

A client (actually more than one) wants to leave all contacts and deals visible for all team members in order to make it easier to grab a deal in case the "responsible person" gets ill or is on holiday.


However, They wish to hide the mail messages from a "non-responsible" team member. In some cases customers include private comments in their mails that might be embarassing for the team member that receives the mail. Example: "We had a great business dinner last night but in the end you behaved funny after all the whisky".

 

Can we have a function that hides at least the text (if not the fact that the e-mail exists at all)?

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