The new update that requires a county code for a phone number is causing a multitude of issues with how we use the Hubspot platform. 1) We cannot copy the number easily to cross-check another CRM that we use on a daily basis. 2) we use Kixie for phone calls and the click to call feature is no longer working due to this requirement. This adds a lot of time and frustration to our everyday tasks. Can this feature be turned off on our account or made optional, please?
@TShultz After digging through existing Knowledge Base articles and blog posts to find any information on this update/change directly from Hubspot, I found...pretty much nothing.
So, I created a new Idea that encapsulates this Idea / feature request as well as others that I have come across in my search for info on phone number validation and auto-formatting. You can find it here.
Knowing that Hubspot only makes feature requests when a sufficient number of users request it, I would recommend upvoting and commenting as many of these ideas and posts as possible. The ones I found are here, here, here, and here.
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